- Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
- Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.
- Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.
- Recruits, hires and develops office teams capable of providing best in class patient care.
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
- Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.
- Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.
- Manages and assists designated office team members with appropriate payment and insurance processes.
- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.
- Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.
- Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.
- Continually works towards building and sustaining a joined leadership work environment with doctors.
- Performs other duties as assigned.
- Must have management/supervisory experience within a dental office, prefer 1-2 years
- Must have experience working in a dental, medical office required
- Must have experience in insurance
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Dental Office Manager @ Advanced Dental Care - Ocala, United States - Dental Care Alliance
Description
OverviewWe are currently seeking an experienced Dental Office Manager for our affiliate practice; Advanced Dental Care - Ocala.
This is a full time position working Mon-Fri. Ideal candidate will be enthusiastic, detail-oriented and have a positive energy. This position will oversee the operation of the entire dental office.
Must be familiar with:
insurance claims, appointments, customer service with patients, setting standards, policies & procedures, front desk clerical duties, handling specific budgets, writing reports, documentation, scheduling, etc.
Candidate must have experience in dental office and managing a team of 5 or more people.Responsibilities
The following office manager duties are noted; however, other duties may be assigned:
Education & Experience
