multimodal interaction designer - San Antonio - beBeeOmnichannel

    beBeeOmnichannel
    beBeeOmnichannel San Antonio

    1 day ago

    Job title: OmniChannel Engineer

    Description

    Job Overview

    The Customer Experience team is seeking a Technical Specialist to design, develop and implement omnichannel solutions for global support. In this role, you will manage the telephony and digital messaging channels for seamless customer interactions.

    You will be responsible for creating customized contact flows, developing IVR scripts and configuring digital messaging systems to meet business requirements. This includes day-to-day support, troubleshooting and optimization of the system.

    • Create telephony IVR scripts using Snippet programming language
    • Ensure optimal performance of NICE CXone by administering and configuring the system
    • Develop API connections with databases using REST architecture

    In collaboration with Operational leadership stakeholders you will provide technical guidance on optimizing IVR designs, configuration maintenance,


    Key Requirements:


    • Bachelor's degree in Computer Science or related fields
    • Minimum 5 years experience in designing & implementing Contact Center solutions
    • Strong understanding of telecommunications protocols li li Experience collaborating with cross-functional teams

  • Only for registered members San Antonio

    We're hiring a Product Specialists to translate recently delivered user flows into clear, · build‑ready requirements for a new mobile app experience. ...

  • LEAD ENGINEER

    4 days ago

    Only for registered members San Antonio

    We are a world-renowned supplier in advanced spacecraft avionics and payload processing solutions. Support design, analysis, documentation, verification and test of digital electronics and analog power hardware for space applications. · Plan organize lead and coordinate the activ ...

  • Remote UX

    3 weeks ago

    Only for registered members San Antonio

    Insight Global is seeking a mid-level UX / Product Designer. The ideal candidate is an expert in Figma and skilled at working within design language systems / component libraries. · Produce high-fidelity flows, prototypes, and UI in Figma using an established Design Language Syst ...

  • ios Developer

    1 month ago

    Only for registered members San Antonio

    We are seeking an iOS apps development with a strong focus on creating user experiences across different devices. · Experience with iOS apps development · ...

  • Only for registered members San Antonio $117,300 - $225,000 (USD)

    Jacobs is currently looking for a Design-Build Transportation Design Manager who will be responsible for management of the overall execution of Design Build projects for Highway or Bridge projects. · ...

  • UX/UI Designer

    2 weeks ago

    Only for registered members San Antonio

    We are actively searching for a UX/UI Designer to support our on-going Federal program. · ...

  • UX/UI Designer

    1 week ago

    Only for registered members San Antonio $61,000 - $101,000 (USD)

    We are actively searching for a UX/UI Designer to support our on-going Federal program. · Design and conduct user research in the way which is in compliance with steps and methods in the design thinking process · Ideate features from scratch and develop intuitive user interfaces ...

  • UX/UI Designer

    2 weeks ago

    Only for registered members San Antonio $61,000 - $101,000 (USD)

    We are actively searching for a UX/UI Designer to support our on-going Federal program. Work location is currently remote. Future location can be in our Tysons, VA office or remote- anywhere in the United States. · ...

  • Only for registered members San Antonio

    Are you an established Civil Engineering land development professional looking to make a difference in the community around you? ESP Associates has an exciting opportunity in our San Antonio office for a Sr. Project Manager to join our well-established Land Development team. · Ma ...

  • Exhibit Designer

    1 month ago

    Only for registered members San Antonio

    We are seeking an experienced and creative Mid-Level Exhibit Designer to join our collaborative team.In this role, you will lead the design development of exhibition projects, · from concept through implementation. · ...

  • Only for registered members San Antonio

    Join our team as a Lead Computer Scientist to design and develop innovative software solutions for various customers. · We're looking for a highly motivated individual with experience in programming languages such as Javascript, JAVA, C#, C++, HTML5, and Python. · ...

  • UX Designer

    1 week ago

    Only for registered members San Antonio

    We are seeking a talented UX Designer to support the design and delivery of digital applications. · Demonstrated experience in UX design and visual design. · ...

  • Only for registered members San Antonio

    Be part of a people-first role where positive interactions make the difference. As a Customer Service Assistant, you'll support engaging experiences and help create a welcoming environment. · ...

  • Only for registered members San Antonio

    We are seeking an experienced Lead Computer Scientist to join our dynamic team of Software Architects.The successful candidate will contribute to/lead design and development of advanced software architectures. · ...

  • Only for registered members San Antonio $40,000 - $61,000 (USD)

    Jacobs is seeking a Civil Engineering Intern (Highway/Roadway) to join our Transportation team in San Antonio, Texas in Summer 2026. · ...

  • Only for registered members San Antonio Full time

    Kimley-Horn's San Antonio office is seeking an Electrical Engineer with experience in HVAC design. · ...

  • Only for registered members San Antonio

    The Senior Civil Design Engineer will perform civil site design, roadway, commercial design, · and water and sewer. · Perform site layout and design, · grading, · Stormwater drainage, · , ...

  • Only for registered members San Antonio

    The client has delivered high‑level user flows (no visual designs yet), and these roles will translate those flows into clear, · build‑ready requirements for engineering teams. · Delivering public‑facing mobile apps · Partnering with external development teams · ...

  • Only for registered members San Antonio

    Colliers Engineering & Design is looking for a Department Manager who will be responsible for the professional, technical, management, marketing, administrative and financial aspects of Civil/Site Department with a focus on Commerical and Industrial development projects. · ...

  • Only for registered members San Antonio

    We are looking for a Research Computer Scientist to join our team at Defense and Intelligence Solutions. · As a Research Computer Scientist you will be responsible for developing complex and innovative software solutions across multiple customers and platforms, · You will also co ...

  • Only for registered members San Antonio

    About the Role Insurance job opening in the San Antonio metro for an experienced Commercial Insurance Account Executive with a large independent agency that is looking to add to a dynamic team of account service members in their Property and Casualty division. · ...

Jobs
>
San Antonio