Library Assistant - Wausau, United States - City County Information Technology Commission

Description

Job Posting End Date:


Worker Sub-Type:
Regular

Scheduled Weekly Hours:
30

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

POSITION SUMMARY:

This is a 30 hour per week position with the Circulation Services Team of the Headquarters Library in Wausau.

The purpose of this position is to provide extraordinary service to our patrons and fellow library staff. The focus of this position is working at the circulation desk at the Wausau Headquarters. This position contributes innovative and progressive solutions to provide increasingly better customer service. The work is performed under the direction of the Lead Library Assistant and/or the Support Services Manager.

Hours can include days, evenings, and weekends. Additional hours to attend meetings, workshops or to fill in for other staff may be required.

QUALIFICATIONS:

Associate's degree, with two years of experience in a public library or any combination of education and experience that provides equivalent knowledge, skills, and abilities.

Personal Characteristics:

• Patron focused
• Accurate
• Detail oriented
• Innovative
• Organized
• Self-starter
• Lifelong learner
• Strong analytical skills
• Good problem solver
• Technically savvy
• Team oriented
• Comfortable working in a multi-tasking environment
• Enjoys working with diverse populations
• Understands the role of the library in its community

EXAMPLES OF WORK PERFORMED:

• Meets and greets patrons.
• Assists patrons in identifying, locating, checking in and out materials, collecting fines and related charges.
• Issue library cards to patrons.
• Search library catalog in answer to patrons' questions and place holds for patrons as requested.
• Interpret, explain, and enforce library policies and procedures to public as appropriate.
• May assist in processing passport applications.
• Monitors severe weather radio, make announcements to the public concerning severe weather warnings/watches, and carry out procedures for severe weather events.
• Pulls requested materials from shelves using reports.
• Assists patrons with the computers and Internet.
• Takes responsibility for managing the development of one's own career, including a commitment to lifelong learning and periodic retooling of personal skills set.
• Carries out policies, procedures, and practices of the Marathon County Public Library.
• Balances daily receipts from fines and fees; maintains and reconciles cash account.
• Attends workshops and meetings; reads book reviews, library journals and professional literature and periodicals to maintain current professional knowledge and abilities.
• Answers telephone calls, takes, and relays messages.
• Unpacks materials coming into the library.
• Checks in materials received by the library.
• Develops and maintains positive relationships with staff and patrons.
• Maintains regular and predictable attendance; works extra hours as required.
• Performs related work as required.

KNOWLEDGE, SKILLS & ABILITIES:

• Thoroughly enjoys working with the public.
• Ability to provide guidance, assistance and/or interpretation to others, such as co-workers and the public, on how to apply policies, procedures, and standards to specific situations.
• Ability to communicate orally and in writing with patrons, library staff, students, volunteers and community organizations.
• Ability to process, calculate, compute, and sum numbers and/or information. Includes the ability to perform subsequent action in relation to these computational operations.
• Ability and willingness to serve patrons and staff with empathy, genuineness, eagerness, energy, and enthusiasm.
• Ability to show acceptance and understanding by being open, courteous, and considerate.
• Ability to relate to everyone as a possible source for learning.
• Ability to support leadership and management.
• Willingness to be held accountable for behavior, quality, efficiency, and results.
• Ability to communicate freely, openly, honestly, and accurately orally and in writing.
• Ability to speak Hmong or Spanish (in addition to English) would be helpful.
• Ability to contribute helpful energy and creative ideas.
• Ability to operate a variety of office and library equipment.
• Ability to follow established procedures in an orderly and logical manner and adhere to prescribed routines.
• Has experience with computer applications, including but not limited to Microsoft Suite.
• Ability to excel as a productive and positive team member.
• Enjoys working with all ages and cultural backgrounds.
• Capacity to multitask and handle high volumes of work.
• Ability to provide assistance and/or interpretation to others, such as co-workers, and the public, on how to apply policies, procedures and standards to specific situations.
• Ability to contribute helpful energy and creative ideas.
• Ability to lift 25-50 lbs. and push book carts weighing lbs.
• Has experience with computer applications, but not limited to Microsoft Suite.
• Ability to operate a variety of office and library equipment.
• Knowledge of library practices preferred, but not required.

COMPENSATION:

Starting hourly rate: $15.63.

This part-time position is eligible for benefits that are prorated based on 30/hours per week.

APPLICATION DEADLINE: Sunday, May 5, 2024 at 11:59pm

Special Accommodations:

Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone to request special accommodations prior to the application deadline.

Notice to Applicants:

Wisconsin Statutes, Sections , , and require public employers to treat the following items as a public record: Each applicant's application, records, recommendations, and qualifications except as provided in Section , Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law