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  • Sales Consultant - Yarmouth, MA - MP: Wired for HR

    MP: Wired for HR
    MP: Wired for HR Yarmouth, MA

    2 months ago

    $40,000 - $60,000 (USD) per year *
    Description

    Who are you:

    As a Sales Consultant, you are the first point of contact for customers, serving as both a trusted appliance advisor and brand ambassador. This role requires a dedication to customer satisfaction, and meeting sales objectives.

    What you will be doing:

    Customer Relations

    • Conduct all interactions with sincerity, honesty, and a genuine interest in customers' needs and lifestyle.
    • Promptly greet and engage customers, listen attentively to understand their needs, and provide knowledgeable advice on our exclusive brands.
    • Handle customer concerns with empathy and professionalism, escalating to management as necessary to ensure satisfaction.
    • Answer calls promptly and courteously, making every effort to meet the caller's inquiries

    Sales

    • Set and pursue individual sales goals, striving to exceed the standard
    • Offer additional value by presenting related service contracts
    • Provide accurate quotes and maintain records of customer interactions.
    • Conduct proactive follow-ups to enhance customer satisfaction and encourage long-term relationships.

    Administration

    • Accurately and thoroughly complete all sales documentation as directed by management.
    • Adhere to the established sales process, carefully documenting every stage of the transaction.
    • Ensure all sales agreements are error-free and maintain a record of each transaction.

    Communication

    • Collaborate with Service and Parts Departments to ensure a seamless customer experience.
    • Keep the Sales Manager informed of any issues or complaints that may impact customer satisfaction.
    • Proactively communicate schedule changes and customer delivery timelines.
    • Report to management any situations that could affect the safety, integrity

    Facility

    • Help maintain company's high standards of cleanliness in your department and work areas.
    • Support a welcoming environment by ensuring customer reception and waiting areas are tidy and well-presented.

    Our ideal candidate has:

    • High school diploma or equivalent relevant experience is required.
    • At least year of Sales experience required.
    • Strong verbal communication skills

    About our client:

    • Established in 1983, our client is a boutique leader in appliance sales, service, and installation. Across 4 locations, our client has been serving the Cape & Martha's Vineyard for over 40 years featuring a wide range of products including Sub-Zero/Wolf, Bosch, Thermador, GE, Samsung, Miele, LG, Speed Queen, Electrolux and more. Our partner services everything they sell and pride themselves in delivering the best product and customer service possible. Our culture fosters a positive and supportive environment, empowering team members to excel in their roles, both personally and professionally.

    Additional information:

    • Full-time
    * This salary range is an estimation made by beBee
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