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- Pay Range: $ $28.19 per hour. Compensation may vary based on skills, experience, education, and location.
- We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more
- Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
Lead Academic Advisor - Orange, United States - Pacific Clinics
Description
Who We ArePacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
What We Offer
The Lead Academic Advisor provides leadership under the direction of the Education Director
and Assistant Directors at the Recovery Education Institute (REI). Consults and trains
Academic Advisors, Success Coaches, Employment Specialists, and Peer Partners. Provides
academic advisement, prevocational/vocational counseling, assessments and guidance
services to students enrolled in REI courses. Coordinates higher education and vocational
referrals; Provides educational workshops and skill-development trainings for students.
RESPONSIBILITIES AND DUTIES
1. Guides and trains team members on best practices for student enrollment, registration, retention, and graduation tracking.
2. Acts as a point of escalation for complex student issues, ensuring timely resolution and
exceptional customer service. Ensures a smooth and seamless delivery of educational and prevocational/ vocational training to students by the REI team members.
3. Conducts outreach to community agencies, local colleges, and high schools. Leads REI's student recruitment and retention efforts.
4. Demonstrates a strengths-based and student-focused approach in providing support and encouragement to students based on individual skills and interests.
5. Communicates with college administrators to verify the accuracy of student payments, deferments and other registration-related activities.
6. Monitors registration-related deadlines and requirements performed by Academic Advisors.
7. Provides program orientation, guidance, and follow-up for new and continuing students.
8. Collaborates with staff and students on educational and pre-vocational and vocational plans.
9. Participates in REI's staff development, training, and professional growth activities.
10. Provides academic advisement and pre-vocational and vocational counseling to current and potential students on career choice and pathways. Assists students in decision-making relative to appropriate testing and transfering to a higher education institution.
11. Leads and instructs educational workshops, student success, career planning and personal growth courses, including pre-vocational/vocational skill development, wellness, and recovery.
12. Links students with the appropriate community resources and/or services for educational, vocational, or personal concerns.
13. Develops effective working relationships with faculty members in instructional areas and performs liaison activities with educational community partners as required.
14. Attends staff meetings and participates in required trainings, and is actively involved in the community life of the training program.
15. Reports to work on time and maintains reliable attendance in accordance with Agency policy.
16. Models Pacific clinics' approach, mission and core values in all communication and correspondence.
17. Communicates effectively with a culturally responsive and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
18. Performs other duties as assigned.
CORE ABILITIES
Ability to:
• Teamwork oriented
• Attention to detail
• Maintain self-initiative, reliability and discipline
• Meet deadlines
• Maintain standards of confidentiality
JOB SPECIFIC COMPETENCIES
• Foster an open and inclusive environment for all learners
• Flexibility and willingness to adapt to program changes
• Proficient in organizing, analyzing and presenting program and student trends
• Teamwork oriented
• Attention To Detail
• Manages Multiple Priorities
• Initiative
• Research
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform essential job functions.
MINIMUM EDUCATION AND/OR EXPERIENCE
• BA/BS Degree from an accredited institution in Counseling Rehabilitation, Clinical Psychology,
Counseling Psychology, Guidance Counseling, Educational Counseling, Social Work, or
Career Development. Masters-Level in Psychology, Social Work, Human Services, or Health
Sciences preferred.
• Knowledge of and/or training in health care services or majors, including a minimum of three (3) years of experience working with students in health care services or majors. One (1) additionalyear of teaching within an academic institution such as a high school, community college or state university is preferred.
• Counseling experience with students and adults within a high school, community college or
state university setting. Experience working with culturally diverse student populations
preferred.
• General knowledge of the California secondary and higher education system.
• Ability to understand the diverse academic, socioeconomic, cultural, disability, and ethnic
backgrounds of the student population.
• Ability to work effectively with computers and other forms of advanced technology utilized in providing high quality counseling and instruction.
• Ability to communicate professionally and clearly with students and staff, both orally and in
writing.
• Ability to plan, coordinate and implement counseling projects and training workshops.
• Working knowledge of wellness, recovery, and strength-based principles.
• Knowledge of matriculation requirements with competencies in general academic advisement,
educational planning, career, and personal counseling.
• Bi-lingual proficiency in English and Spanish, Asian/Pacific Islander, or American Sign
languages preferred.
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LEVEL OF CONTACT WITH CHILDREN
May/will have supervised contact with children.
May/will have unsupervised contact with children.
Will not have unsupervised contact with children.
Requires full background check and TB exam.
Requires physical.
Current First Aid/CPR Certification.
DRIVING PRIVILEGES
May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage
Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training.
TRAINING
Needs to successfully complete all required agency training indicated for this position.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance Sec a) and San Francisco Police Code, Article 49. Section 4905.