Outreach Field Representative - San Diego, California
3 hours ago
Job description
Join a team that's transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it's a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time.Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice.
As the most trusted behavioral health partner in the Western U.S., we've established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost savings.
Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for all.
The Outreach Field Representative is responsible for connecting, building, maintaining and supporting relationships with clinics, hospitals, health systems, and community partners. The focus is to increase appropriate referrals to Headlight Health while making things easier for providers, office staff, and patients. This position suits someone who cares deeply about access to mental health care and who enjoys being active in the field with clear goals and accountability.
The right person for this role is confident, prepared, and professional. You communicate clearly, listen carefully, and stay positive even when there are setbacks. You like to plan your week, track your own progress, and take responsibility for results. You do not wait for someone else to fix a problem if you can help move it forward. You enjoy building relationships over time and bring some warmth and humor into your work while respecting clinic culture and boundaries.
Our Pillars
- Make things easier.
- Forge genuine connections.
- Elevate the standard.
Role & Responsibilities
- Territory and relationship management:
- Develop new relationships with clinics and health system partners in designated areas.
- Execute field events and educational sessions.
- Participate in community outreach events and activities.
- Attend conferences and support partner events.
- Develop and follow an annual territory plan with clear activity and growth goals, created with your manager.
- Build strong working relationships with physicians, advanced practice providers, office managers, medical assistants, nurses, social workers, and care coordinators.
- Education and referral growth:
- Schedule regular visits and touchpoints with clinics, hospitals and health partners in your territory.
- Monitor daily and weekly referral activity from your accounts.
- Work with internal teams to improve conversion from referral to scheduled appointment.
- Document visits, calls, touch points and key insights in CRM
- Share what you hear from clinics so that Headlight Health can continue to improve the experience for partners and patients.
- Compliance and privacy:
- Follow all Headlight Health policies related to patient privacy and security of information.
- Treat all referral and patient details as confidential and handle them only in approved ways.
- What Success Looks Like:
- Referral volume and growth targets for your territory are reached or exceeded.
- Clinics know and trust you and reach out when they need help or have questions.
- The territory is well covered and key locations are consistently supported.
- You provide clear, useful feedback that helps the organization improve processes and patient access.
Qualifications
- Bachelor's degree or equivalent experience in business, marketing, healthcare, or a related area.
- Experience in healthcare field outreach, account management, pharmaceutical, device, or similar roles.
- Understanding of the behavioral health space or the ability to learn it quickly.
- Proven record of meeting or exceeding growth, sales, or referral targets.
- Strong communication and relationship building skills with clinical and non-clinical staff.
- Comfort working independently, managing your own schedule, and reporting on your results.
- Valid driver's license and reliable transportation, with comfort driving in all weather conditions.
- Existing relationships with healthcare providers or clinics in the region, preferred.
- Experience with common electronic health record systems and referral workflows, preferred.
Benefits
- W-2 role with medical, dental and vision
- Base salary
- Bonus structure
- 401(k) plan with company contribution
- Convenient work from home or hybrid options
Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others
Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace.
By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly.
Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Similar jobs
We are seeking a dynamic and driven Field Representative to join our team. · Promote the firm's services to prospective clients. · Identify new business opportunities and convert leads into successful partnerships. · Achieve sales targets through direct outreach and relationship ...
1 week ago
+Job summary · We are seeking a dynamic and driven Field Representative to join our team. · +ResponsibilitiesPromote the firm's services to prospective clients. · Identify new business opportunities. · ...
1 week ago
We are seeking Field Representatives throughout San Diego County. · Visiting accounts to attempt payment recovery over a set time frame and/or to recover Spectrum equipment · Daily documentation of activity. · ...
1 week ago
Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? · Then join RDSolutions growing and diverse Field Representative Team. · ...
1 month ago
Tarkett in Dalton has an opportunity for a Field Service Representative.The position will call for some work with resilient products as well (LVT, sheet vinyl, VCT, vinyl stair treads, rubber tile wall base etc) · This person would ideally be based out of Southern California Las ...
2 weeks ago
We are currently recruiting for a high energy, passionate beverage enthusiast to join our team as a Field Sales Representative. This position will be based out of Los Angeles, CA or San Diego, CA and will be responsible for growing the Deschutes Brewery portfolio in the assigned ...
3 weeks ago
Tarkett has an opportunity for a Field Service Representative based in Southern California or Texas. The position involves technical support via phone and email communications as well as conducting claim inspections and technical evaluations in the field. ...
1 month ago
Overview · At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, intelligence community, and federal civilian sectors to excel with our advanced capabilities. Our dedication lies in fos ...
1 week ago
Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home. Field Sales Representatives at AT&T are driven to connect – every interaction is an opportunity to introduce the latest technology and services, thriving on th ...
1 month ago
Tarkett has an opportunity for a Field Service Representative to support the company as the leader in the flooring industry. · The position will call for some work with resilient products. · Provide Technical Support via in-person contact, telephone and E-mail communications. · S ...
1 month ago
Tarkett in Dalton has an opportunity for a Field Service Representative to support technical services and field services as the leader in the flooring industry. · ...
4 weeks ago
Define critical markets and new customers in the assigned sales territory (San Diego area). Plan sales strategies and develop key relationships with customers, peers and suppliers. Ensure customer satisfaction. · Work alongside engineers and designers to provide tailored solution ...
5 days ago
The Virtual Field Representative will be responsible for the commercialization of Vertex Pharmaceuticals therapies via teleconference and/or telephone to selected health care offices and providers. · ...
1 month ago
+ Make things easier. · + Forge genuine connections. · + Elevate the standard. · Outreach Field Representative is responsible for connecting, building, maintaining and supporting relationships with clinics, hospitals, health systems, and community partners. The focus is to increa ...
1 day ago
Join an elite group of sales professionals bringing customized experiences directly in the customer's home. · We'll kick things off with paid training –setting you up for success to work independently in the field. · ...
1 month ago
We are adding to our growing team of full-time field operators to keep the fleet of autonomous surface vehicles operating smoothly and effectively. You'll learn from our existing team of experts, work alongside military and civilian sailors and technology professionals, and becom ...
1 month ago
Seasats is deploying autonomous surface vehicles (AKA ASVs or robotic boats) around the world. To keep this fleet operating smoothly and effectively, we're adding to our growing team of full-time field operators. · ...
1 month ago
Eversana busca representantes virtuales para comercializar productos farmacéuticos via teleconferencia. Los candidatos deben tener experiencia en ventas, habilidades comunicativas y conocer temas médicos complejos. · ...
1 month ago
Join a team that's transforming mental healthcare. · Founded by psychiatrists Headlight is more than a company: · it's a movement. A movement that exists on the front lines of the mental health crisis transforming the way people access care and the way clinicians deliver it. · ...
1 day ago
The Outreach Field Representative is responsible for connecting, building, maintaining and supporting relationships with clinics, hospitals, health systems, · and community partners to increase appropriate referrals to Headlight Health while making things easier for providers, · ...
1 day ago
+As a Field Representative , you will be the face of our credit card program, ensuring its success through effective merchandising, relationship building, and strategic communication. · ...
1 month ago