- Analyze and process policy changes, reinstatements, and cancellations via multiple data entry systems.
- Ensure accurate and complete information is obtained prior to processing and that all data is properly entered and formatted.
- Correct nightly batch cycle errors and solve problems as they arise.
- Gather complete information by consulting with agents and underwriters.
- Research transactions and determine appropriate actions to resolve outstanding transactions.
- Process PolicyCenter and BillingCenter activities that require manual intervention.
- Research payments and process refunds accordingly.
- Review and process account bill diaries, contacting agencies when necessary.
- Perform system maintenance and updates.
- Conduct system testing on defects and enhancement projects.
- Process Commercial Audits, calculate amounts due, and refund amounts.
- Cross-train in various areas of the Policy Services department.
- Physical demands: Sitting; Grasping; Normal vision/hearing (with or without correction).
- Mental demands: Prolonged concentration; Analytical reasoning.
- Environmental factors: Standard office lighting, temperature, and noise.
- Equipment: Computer; Telephone; Calculator; Copier.
- Bachelor's Degree preferred or prior processing experience.
- Data Entry skills required.
- Good decision-making abilities and problem-solving skills.
- Strong verbal and written communication skills.
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Policy Processor I
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Kentucky Farm Bureau Mutual Insurance Company Louisville, Kentucky, United States PermanentOverview: · Analyze and process policy changes, reinstatements and cancellations via multiple data entry systems. Requests are received from agents, insured or State Office personnel. Ensure accurate and complete information is obtained prior to processing and that all informatio ...
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Policy Processor I - Louisville, United States - Kentucky Farm Bureau Insurance
Description
Job Title: Policy Services Analyst
Company: Confidential
Overview:
Responsibilities:
Job Specifications:
Qualifications: