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    Azure Cloud Lead Engineer - Ridgefield Park, United States - Aditi Consulting

    Aditi Consulting
    Aditi Consulting Ridgefield Park, United States

    4 weeks ago

    Default job background
    Description

    Summary:


    Operations Specialist to support Product Liability Ops team's growing need of inventory management and logistics of products and manage refund/exchange process as well as parts retrieval process.

    We're looking for a candidate with an eye for detail, a keen analytical mind, and the ability to handle a system with numerous moving parts.


    Responsibilities:
    Coordinate transportation providers to ensure prompt and proper movement of shipments, prepare/review shipping documents, tracking and fixing shipping errors, ensuring quality of all services to meet the required standards
    Analyze end-to-end processes that customers experience and participate in providing suitable resolutions accordingly and in controlled & monitored turnaround time for each actions of logistics process, Identify/resolve bottleneck of customer care status and resolve with internal/external stakeholders
    Retrieval Part/unit to be sent to required destination local/HQ in timely manner

    Learn overall operations across different lines of business and leverage those understandings to ensure the direction of projects and activities to support stakeholder needs.

    Perform and monitor Ops agents in analyses to identify opportunities and develop actionable recommendations through a rigorous, data-driven process; work proactively to uncover areas within the business to drive performance improvements to unlock productivity and accelerate execution.

    Support other team members in customer care and service order submission/logistics data analysis/data entry/track & maintain trackers, reports, etc.


    Top must have skills:
    (Preferred bilingual - English/Korean)
    Logistics experience (preferred)
    Written/Verbal Communication skills.
    Proficient in Outlook and Excel


    Skills and Qualifications:
    Knowledge/expertise/experience
    Advanced knowledge of Excel
    Experience with business process design/improvement, including gathering requirements, documenting workflows and developing specifications (business framework and wireframe design, technical and QA documentation)


    Education:
    Bachelor's or associate degree (required)
    Korean / English fluency (preferred)


    Compensation:


    The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, competencies, experience, location and end client requirements).


    Benefits and Ancillaries:


    Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.

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