- Provide and lead team to deliver superior guest service
- Ensure excellent customer service by responding to customer requirements, expectations, and needs
- Regularly keeps ambassadors motivated and energized
- Open and close facility in accordance with established procedures
- Follow up on daily operational needs and communicate all facility issues as appropriate
- Troubleshoot and repair lockers, photo equipment, photo booths, haystack dryers and other equipment
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems
- Ensure meal and rest periods are provided to ambassadors as required by Company policy
- Successfully monitor labor management for operation (ex: sales goals, labor, line schedule targets, and progress updates to the team throughout the day)
- Monitor stock inventory for facility, to include damage and min/max, and elevate issues to Supervisor
- Monitor safety of ambassadors and merchandise facilities
- Sign off on customer refunds up to $50.00
- Maintain safety and integrity of assigned location; ensures ambassadors follow safety procedures in accordance with established safety guideline and take appropriate action; ensures ambassadors have appropriate PPE for work location
- Oher duties as assigned
- Occasionally assist other locations and areas in the park as needed
- At least 18 years of age
- High school diploma or equivalent
- Previous Assistant Supervisor experience at a theme park preferred
- Outgoing, able to provide great guest service and interact favorably with public
- Ability to self-motivate as well as motivate ambassadors
- Strong basic math and cash handling skills
- Basic knowledge of computers with ability to work with Windows-based software
- Basic knowledge of financial terms for revenue department
- Able to work indoors and outdoors in all weather conditions; ability to lift 50+ lbs. (preferred)
- Strong written/verbal communication skills
- Able to handle multiple tasks in a fast-paced work environment
- Able to stand, sit and/or walk for prolonged periods of time
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
-
Assistant Supervisor, Merchandise
3 days ago
SeaWorld Parks & Entertainment Tampa, United States Full timeBusch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driv ...
-
Merchandise Planning Supervisor
2 weeks ago
HSN St Petersburg, United StatesThank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video c ...
-
Merchandise Planning Supervisor
2 weeks ago
Qurate Retail Group St Petersburg, United StatesThank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video c ...
-
PM & Weekend Retail Supervisor
13 hours ago
Texas Thrift Tampa, United StatesClassification: Non-Exempt · Reports to: Sales Floor Supervisor/Store Manager · Job Overview: As a Shift Supervisor, you'll be part of the store's management team. You'll supervise store personnel, open the store and be the keyholder/supervisor on duty. We want you to help train ...
-
Route Sales Representative
1 day ago
Borden Dairy Tampa, United States Full timeOverview · Responsible for delivery and restocking of products to retail stores and/or wholesale distribution locations. · Learn more about this role here: · Qualifications · High school diploma or GED equivalent required. · Minimum age of 21 years old required. · 6 months ver ...
-
Sales Supervisor
1 week ago
alice + olivia Tampa, United States Full timeTITLE: SALES SUPERVISOR · REPORTS TO: STORE MANAGER · JOB DESCRIPTION: Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist's mentality. A Sales Supervisor is responsible for driving the bus ...
-
Events Coordinator
2 weeks ago
Michaels Tampa, United States Temps partielStore - TAMPA-BRUCE B DOWNS, FLPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find wh ...
-
Store Cleaning Associate
1 week ago
TJX Companies, Inc. Tampa, United States Part timeStyle is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shif ...
-
Supervisor, Food
3 weeks ago
SeaWorld Parks & Entertainment Tampa, United StatesBusch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driv ...
-
Part Time Framer
23 hours ago
Michaels Tampa, United States Temps partielStore - TAMPA-CARROLLWOOD, FLBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment. Must have availability on the weeke ...
-
Merchandise Associate
4 days ago
AEG Tampa, United StatesIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · The Role · Merchandise Associate · Our retail employees are responsible for creating the ultimate game day ...
-
Overnight Manager
5 days ago
Winn-Dixie Tampa, United StatesWinn-DixieWinn-Dixie Retail Stores - 805 E. DR M.L.K. JR BLVD [Department Supervisor] As an Overnight Manager at Winn-Dixie, you'll: Support the operations of the department (grocery, general merchandise, dairy and frozen foods) when stocking overnight; Assist with implementing p ...
-
Merchandiser
3 weeks ago
Breakthru Beverage Group Tampa, United States· Merchandiser · Location · US-FL-Tampa · ID · Type · Regular Full-Time · Category · Sales/Trade · Overview · As a Merchandiser at Breakthru Beverage, you will creatively showcase our brands through building displays, managing inventory and product placement. If you are the t ...
-
Housekeeping
5 days ago
Looe Key Resort Tampa, United StatesLooe Key Reef Resort is looking for housekeepers to join our staff. We are looking for people with positive attitude, have attention to detail and strive for perfection for our hotel guests stay. Experience is also a plus but not necessary. · Housekeepers will be responsible for ...
-
Hello Summer Open House
3 weeks ago
SeaWorld Parks Tampa, United StatesReady to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, pos ...
-
Supervisor/Key Holder
3 days ago
Ace Hardware Tampa, United StatesJob Description · Job Summary: · We are looking for hard-working, honest, and friendly Supervisor/Key Holder with a desire to provide outstanding customer service to join our team. Ideal candidates must be able to handle various tasks while maintaining a positive attitude. · E ...
-
Office and Events Supervisor
1 week ago
AEG Tampa, United StatesIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, ...
-
Shift Leader
3 weeks ago
Paradies Lagardere Tampa, United StatesYour career deserves... MORE OPPORTUNITIES · Paradies Lagardre is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opp ...
-
Supervisor, Accounting
4 days ago
SeaWorld Parks & Entertainment Tampa, United StatesReady to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, pos ...
-
Lead Material Handler Part Time 1st Shift
3 weeks ago
Staples Tampa, United States Part time6:00am-11:00am/Wednesday-Sunday · Staples is business to business. You're what binds us together. · Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more effi ...
Assistant Supervisor, Merchandise - Tampa, United States - SeaWorld Parks & Entertainment
Description
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team
What you get to do:
You'll help lead and inspire a team to deliver great guest experiences from the get-go. You will oversee the policies and procedures, personnel, sales and merchandise, security and safety of all merchandise locations. You will also:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.