- Greets/ visitors on the phone and in person in a professional, prompt and courteous manner.
- Dispatches calls in a professional, prompt, accurate and courteous manner.
- Refers to "department on-call" lists to provide accurate information upon request...
- Updates AMION & MEDNET changes as they occur during shift. First shift inputs daily coverage
- Answers and dispatches all emergency calls (similar to "911"), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm manner.
- Responds to Fire Department and 800 MHz radio. Utilizes walkie-talkies as specified in accounts. Demonstrates excellent interpersonal skills with affiliated departments, staff, patients and other outside contacts. Maintains emphasis on excellent customer service.
- Distributes A/V equipment as requested and assures the employee signs in/out. Checks equipment upon return to assure wire/cords, etc. is in place.
- Provides pager management assistance on all shifts. Replacement of pagers, batteries, troubleshooting, etc.
- Maintains quality records/tickets in accounts in collaboration with the clients.
- Performs all other related duties as assigned.
-
Telecommunications Operator
2 weeks ago
Kent Hospital Warwick, United StatesPrimary Function · Responsible for receiving and dispatching calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in meeting the needs of our patients, visitors and staff. Must demonstrate the ability t ...
-
Telecommunications Operator
2 weeks ago
Kent Hospital Warwick, United StatesJob Description · Job DescriptionPrimary FunctionResponsible for receiving and dispatching calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in meeting the needs of our patients, visitors and staff. M ...
-
Telecommunications Operator
2 weeks ago
Kent Hospital Warwick, United StatesJob Description · Job DescriptionPrimary FunctionResponsible for receiving and dispatching calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in meeting the needs of our patients, visitors and staff. M ...
-
Telecommunications Operator
3 weeks ago
Kent Hospital Warwick, United StatesJob Description · Job DescriptionPrimary Function: · Responsible for receiving and dispatching calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in meeting the needs of our patients, visitors and staf ...
-
Telecommunications Operator
2 weeks ago
Kent Hospital Warwick, United StatesJob Description · Job DescriptionPrimary FunctionResponsible for receiving and dispatching calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in meeting the needs of our patients, visitors and staff. M ...
-
Operator-Telecommunications
2 weeks ago
Sturdy Memorial Hospital Attleboro, United StatesTh & Fri 10a-6:30p, every other weekend/holiday 8a-4:30p, occasional 11a-7p · Under the general supervision of the Coordinator and within established hospital and department policies and procedures, perform a variety of hospital communication system and answering service duties. ...
-
Operator-telecommunications
2 weeks ago
Sturdy Memorial Hospital Attleboro, United StatesPosition Summary: Under the general supervision of the Coordinator and within established hospital and department policies and procedures, perform a variety of hospital communication system and answering service duties. · Essential Qualifications: Familiarity with computer termin ...
-
Bookkeeper (male/female/diverse)
4 weeks ago
SilverLinx New Kent, United StatesAbout ropa GmbH: · The expansion of fiber optic networks is finally bringing the best internet to underserved regions - that is our daily business as a telecommunications company. We build and operate high-performance data networks in many regions in Germany under the brands wiso ...
-
State of Rhode Island Warwick, United StatesGENERAL STATEMENT OF DUTIES: · In the Department of Administration, to be responsible for providing strategic direction and oversight to project management of large scale complex intra-agency and/or inter-agency information technology projects to ensure alignment and benefit rea ...
-
Voice Admin
3 weeks ago
TEKsystems Warwick, United StatesJob Description · Job DescriptionVoice Admin - "Experienced Voice Admin having strong hands on experience on telecommunication equipment including Avaya, Microsoft and Cisco, and also should be well versed with VoIP, SIP, QoS etc. · Strong hands-on knowledge of the configuration ...
-
Sales Support Specialist II
3 weeks ago
Mediabistro West Warwick, United StatesRole Summary · The Media Sales Support Specialist plays a critical role in the coordination, troubleshooting and processing of digital and linear advertising orders for our clients. This position requires excellent interpersonal and communication skills as they will interact dai ...
-
Customer Service Advisor
3 weeks ago
Icahn Automotive Group LLC Warwick, United StatesExternal Description · Position Summary · Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. · D ...
-
Atlas Dynamics Fall River, United StatesWho we areThe Demir Group of Companies was founded in 1985 and brings together several service-oriented companies for energy and communication systems construction. We take on individual trades, build and operate projects - and also maintain these systems in the long term. · In s ...
-
Multisite IT Manager
2 weeks ago
Quantic Evans Warwick, United StatesJob Type · Full-time · Description · About Quantic Evans: · Quantic Evans is a manufacturer of high-density capacitors for use in defense, telecommunications, industrial, and various high-reliability applications. We know that culture is a key to our success and are looking for ...
-
Vertical/Product Marketing Manager
1 week ago
nVent Warwick, United StatesWe're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.**The ideal candidate for this role will be ...
-
Industrial Engineer
4 weeks ago
Penn Foster Inc Warwick, United StatesHelp us build the DNA of tech. · Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aero ...
-
Vertical Marketing Manager
4 weeks ago
nVent Warwick, United StatesWe're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. · **The ideal candidate for this role will ...
-
Account Director
4 weeks ago
telent Warwick, United StatesJob title – Account Director - Defence · Location – Hybrid (Warwick, Camberley or London · Job type: Permanent · Ref 402 · At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are pass ...
-
State of Rhode Island Warwick, United StatesGENERAL STATEMENT OF DUTIES: · In the Department of Administration, to be responsible for providing strategic direction and oversight to project management of large scale complex intra-agency and/or inter-agency information technology projects to ensure alignment and benefit rea ...
-
Team leader for IT application support
1 week ago
SilverTech Bedford, United StatesAs a transport network operator, we are responsible for ensuring the safe supply of heat and electricity in the states of Baden-Württemberg and Hessen. With our 2,750 km long network, we transport gas from Lower Saxony to Lake Constance - around the clock. · To make the energy tr ...
Telecommunications Operator - Warwick, United States - Kent Hospital
Description
Primary FunctionResponsible for receiving and dispatching calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in meeting the needs of our patients, visitors and staff. Must demonstrate the ability to work well under pressure and be flexible to schedule changes to meet department needs. Computer skills are required.
PT Third Shift Position: 10:30pm-6:30am,
Wk 1: Wed 10:30p-6:30a; Wk 2: Mon, Thurs, Fri 10:30p-6:30a
Responsibilities
A High School diploma or equivalent is required.
AMION on-call scheduling, customer service and answering service knowledge is a plus.
Reliable, well-groomed and a team-player.
Ability to work in a fast-paced environment.
Exceptional interpersonal skills with the ability to display patience.
Clear communication skills (written and verbal) using positive language, while speaking in a calm and cheerful manner.
Ability to resolve potentially stressful callers' interactions.
Demonstrated excellence in the continuous handling of meticulous detail.
Excellent data entry, proofreading, spelling and typing skills.
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
