- Sensitivity to the issues of aging, needs of the dementia resident/participant and elder population.
- Ability to work as a team player, promoting good relations with managers, co-workers, families, residents and participants.
- Ability to communicate clearly verbally and in writing.
- Ability to be flexible with work assignments, other departments, and schedule changes.
- Proficiency in computer and bookkeeping skills.
- Associates or bachelor's degree and three to five years of office management experience. Additional and directly related experience may be substituted for the degree requirement.
- At least two years of supervisory experience.
- At least two years of office billing experience.
- Experience with payroll and other personnel related areas preferred.
- Proficiency in Outlook, Windows, Microsoft Word, Excel, and Quick Books.
- Previous experience with property management or other types of technology platforms are beneficial.
- Excellent writing skills.
- Oversee the facilitation of new staff orientation.
- Hire and supervise Receptionist and oversee all front desk operations.
- Set-up and maintain personnel files per Rogerson Communities policy and EOEA regulations.
- Manage the business office, which includes but is not limited to the telephone system, security system, security/access cards, office equipment and supplies.
- Calculate timesheets and timecards to prepare payroll information for the accounting department.
- Maintain records of sick, personal, and vacation time for all employees.
- Review invoices and prepare payment authorization sheets on a timely basis.
- Record and maintain accounts receivable records.
- Prepare advanced billing invoices for Assisted Living residents and Day Program participants.
- Responsible for monthly reconciliation for both Assisted Living and Day Programs.
- Prepare monthly reports for the accounting department
- Ensure daily bank deposits of all receivables.
- Order and maintain office supplies.
- Provide administrative support to the Executive Director.
- Other duties as assigned
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Office Mgr - Jamaica Plain, United States - Rogerson Communities
