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    Utility Supervisor - Orem, United States - Sunergy

    Sunergy
    Sunergy Orem, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionSunergy Solar is looking to hire a Utility Supervisor to help our Utility department. This role requires agents to submit pre-file documents and interconnection agreements to local utility companies. You will work closely with other departments and customers to ensure a smooth process.
    Qualifications
    • A strong candidate is detail-oriented with excellent customer service skills, good instincts, excellent problem-solving, and sound judgment for balancing quality, productivity, and team morale
    • This person will need to be adaptable to the fast-paced, ever-changing nature of solar
    • Utility agents should have the following skills, education, and experience:
    • Attention to detail is paramount
    • Strategic decision making
    • Problem-solving skills
    • Have a sense of urgency and thrive in a fast-paced environment
    • Effectively prioritize and manage time well
    • Flexibility to adapt to an ever-changing environment
    • Analytical skills
    • Exceptional customer service, active listening, verbal and written communication skills
    • Proficiency with computers, especially with CRM software, and strong

    Responsibilities
    • The Supervisor's role is to help the department manager keep KPIs within the normal range.
    • This position actively manages the Utility companies in their assigned market.
    • Oversee all projects in their assigned area, progressing quickly through the process.
    • Perform project audits to ensure a project is ready to submit documents for permission to operate.
    • Effectively communicate to homeowners any needed fixes and generate service tickets for required changes.
    • Complete all necessary tasks to move projects to the Utility and PTO teams.

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