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    Support Specialist - Asheville, United States - Michaels Stores

    Michaels Stores
    Michaels Stores Asheville, United States

    4 days ago

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    Description

    Support Specialist page is loaded **Support Specialist**

    **Support Specialist**

    locationsWaynesville-305 Town Center Loop time typePart time posted onPosted Today job requisition idR Store - WAYNESVILLE, NC**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**

    **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**

    **To review a comprehensive list of benefits, please visit**

    **CT and CO only -To review pay ranges for the position you are applying for, please visit**

    Complete office work to include cash reconciliation and time edits. Support in providing a well merchandised and in-stock store for the customer to shop. Complete merchandise operations to include RTVs, Price Changes and NOHs. Delivering friendly customer service.**Major Activities**

    Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards

    Conduct cash reconciliation and bank deposits and time edits

    Complete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities

    Complete merchandising processes to include Negative On Hand (NOH) review and price changes

    Maintain brand visual standards and signage standards

    Assist with on-boarding of new Team Members

    Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

    Support shrink and safety programs

    Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily Deals

    Assist with Omni channel processes

    Support freight flow processes; perform Store In Stock Optimization (SISO) duties

    Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others

    Operate cash register and line busting as assigned

    Acknowledge customers, help locate product and provide solutions

    Support an accurate inventory to drive sales and reduce shrink

    **Other duties as assigned**

    **Minimum Type of experience the job requires**

    Basic computer skills

    **Preferred Type of experience the job requires**

    Retail and cash handling experience is preferred

    **Physical Requirements**

    Ability to remain standing for long periods of time

    Ability to move throughout the store

    Regular bending, lifting, carrying, reaching and stretching

    Lifting heavy boxes and accessing high shelves by ladder or similar equipment

    If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

    **Work Environment**

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

    **Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**

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