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    Patient Service Representative - St Louis, United States - University of Missouri

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    Description
    Hiring Department

    College of Optometry

    Job Description

    Position Description and Need:
    (Address the specifics of the position - briefly describe responsibilities and impacts on programs, students, accreditation, teaching, research, service, and/or engagement.)


    • Greet and assist all patients initially as they enter the clinic.
    • Check in patients, copy ID's and insurance cards, provide patient lists for the doctors, and assign students.
    • Direct patient flow through the rest of the clinic.
    • Check out all clinic patients and close out the exam procedures.
    • Ensure all information is accurate for posting. (Ex. Check that the chart is filled in.)
    • Post super bills for all patients handled.
    • Reconcile all monies with the super bills.
    • Review super bills for accuracy.
    • Help guide students and patients to dispensary and prepare them to be seen.
    Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

    Shift

    M-F; 8am - 5pm

    Minimum Qualifications


    High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary.

    Certifications as required by regulatory agencies is necessary

    Preferred Qualifications

    Preferred Qualifications


    • 3-5 years patient/customer service experience.
    • Knowledge of Microsoft Office, especially Microsoft Word
    • Knowledge of Microsoft Outlook and Excel is desired
    • Experience in a health / patient care environment
    • Experience working with insurances and insurance companies desired
    • Familiarity with medical terminology, particularly Optometry and Ophthalmology desired
    Anticipated Hiring Range

    Pay commensurate with education and experience.


    Hiring Range:
    $ $19.34 hourly


    Grade:
    GGS-006


    University Title:
    Clinical Technician II

    Application Materials

    Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.

    Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site:

    Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email If you are experiencing technical problems, please email

    Benefit Eligibility

    This position is eligible for University benefits.

    As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

    For additional information on University benefits, please visit the Faculty & Staff Benefits website at

    Values Commitment

    We value the uniqueness of every individual and strive to ensure each person's success.

    Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement.

    This commitment makes our university a better place to work, learn and innovate.


    In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

    Equal Employment Opportunity

    The University of Missouri System is an Equal Opportunity Employer.

    Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.

    This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.

    For more information, visit or call the Director of Employee and Labor Relations at

    To request ADA accommodations, please call the Director of Accessibility and ADA at

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