Administrative Assistant - Lehi, UT
7 hours ago
Job description
Hours:
Full Time - 40 hours per week
Department:
Marketing / Patient Care Coordination
Reports To:
Executive Assistant
Location:
Serenity Mental Health Care - Lehi, Utah
Position Summary
The Administrative Assistant provides high-level administrative and operational support to the SVP of Marketing and the Director of Patient Care Coordination within a dynamic mental health organization. This role helps ensure smooth departmental operations through effective scheduling, communication, coordination, and project support. The ideal candidate excels in a fast-paced environment, demonstrates exceptional attention to detail, and has a passion for supporting work that directly impacts patient care and mental health access.
Key Responsibilities
- Manage complex calendars for the SVP of Marketing and Director of Patient Care Coordination, including scheduling meetings, prioritizing appointments, and coordinating cross-functional availability.
- Prepare meeting agendas, take clear and concise minutes, and track action items through completion.
- Serve as a liaison between internal teams, external partners, providers, and patients when needed, ensuring communication is timely, professional, and accurate.
- Assist with marketing initiatives by coordinating deadlines, supporting campaign organization, preparing materials, and monitoring project progress.
- Support patient care operations by helping organize workflow processes, updating documentation, and maintaining accurate patient coordination records as directed.
- Draft, edit, and format professional correspondence, reports, presentations, and other documents.
- Manage travel arrangements, expense reports, reimbursements, and procurement of supplies or materials.
- Maintain organized digital and physical filing systems in compliance with privacy and healthcare confidentiality requirements (e.g., HIPAA)
- Support onboarding of new staff within the Marketing and Patient Care Coordination teams as needed.
- Assist with special projects, department initiatives, and operational improvements
Qualifications
- 2+ years of administrative support experience; experience in healthcare or mental health strongly preferred.
- Prior experience supporting senior leaders (SVP, Director level) with complex administrative needs.
- Strong organizational and multitasking skills with the ability to prioritize independently
- Excellent written and verbal communication abilities.
- Proficient in Microsoft Office Suite, Teams, Outlook, and online project management tools (e.g., Asana, , Trello).
- Ability to handle sensitive information with professionalism, discretion, and strict confidentiality.
- Comfortable working in a fast-moving environment with shifting priorities.
- Passion for mental health, patient care, and mission-driven work
Preferred Skills
- Experience coordinating patient workflows or supporting care teams.
- Familiarity with marketing processes, tools, or campaign execution.
- Knowledge of HIPAA or other healthcare compliance standards
- 5 + years of experience
- Microsoft Suite - Outlook, Word, Excel, PowerPoint, Teams
- Confidential, attention to detail and professional
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