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    • Customer Service Representative - Knoxville - SDS Imports LLC

    SDS Imports LLC
    SDS Imports LLC Knoxville

    1 month ago

    Default job background
    Full time
    Description

    Job Title

    A Customer Service Representative will be responsible for interacting with our customers through various channels, providing support and resolving complaints in a timely and professional manner.

    Key Responsibilities:

    • Respond to customer inquiries via phone, email, or other communication methods.
    • Process repair orders for services required by customers.
    • Address customer concerns and escalate issues when necessary.
    • Maintain accurate records of customer interactions and account information.
    • Update company databases and software as needed.

    Requirements:

    • Bachelor's degree in a related field or equivalent experience.
    • Proven customer service experience and excellent communication skills.
    • Proficiency in Microsoft Office and ability to learn new software.
    • Ability to maintain confidentiality and handle sensitive information.
    • Excellent teamwork and time management skills.

    Estimated Salary: $45,000 - $60,000 per year

    Location: [City], [State]

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Customer service representative