Customer Resource Manager - Washington
1 month ago

Job summary
The Customer Experience Team within Customer Care and Aftersales (CCA) is laser focused on delivering a leading customer experience.We attract more customers by focusing on processes which drive retention and contribute to the revenue that we generate in CCA.
We elevate every customer engagement to improve outcomes for our dealers and customers.
We remove obstacles and provide support to our field team to drive high-impact process improvements which help build trust with our field partners, dealers and end customers.
Job description
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