- Leading the global revenue and adoption strategy, turning customer operations into a growth engine for the business
- Using AI, analytics, and predictive Next Best Opportunity models to surface, prioritize, and activate revenue and product-adoption opportunities
- Building programs that convert customer interactions into measurable growth, including seamless Sales handoffs and targeted campaign playbooks
- Driving cross-team enablement so every frontline touchpoint boosts adoption—supported by talk tracks, guided trials, scalable playbooks, and KPI-linked insights
- Overseeing innovation and automation pilots Transcript upsells, AI upsells, Digital Assistant, etc. to enhance customer experience while accelerating revenue velocity
- Leading special initiatives including upsell identification & expansion experiments, AI-enhanced bad-debt recovery, proactive outreach models, and Support-as-a-Service programs
- Expanding adoption programs to embed Lexis+ AI, Protégé, and drafting solutions directly into customer workflows
- Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives
- Have a great background in AI-driven analytics, automation, and data-informed decision-making
- Have demonstrated ability to translate AI insights into measurable business outcomes
- Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency
- Be fluent in AI storytelling — translating unstructured customer data into actionable growth narratives
- Have a deep understanding of how AI augments sales enablement, customer success, and product adoption
- Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution
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Digital Revenue Operations Lead, Cox First Media
1 month ago
Only for registered members Dayton Full time $99,000 - $165,000 (USD)The Digital Revenue Operations Lead is an operations and customer-focused, results-driven role responsible for supporting the ongoing direct and programmatic sales, execution, and optimization of the Cox First Media digital product portfolio, which includes our digital assets, Se ...
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Digital Revenue Operations Lead, Cox First Media
1 month ago
Only for registered members Dayton $99,000 - $165,000 (USD)The Digital Revenue Operations Lead is an operations and customer-focused, results-driven role responsible for supporting the ongoing direct and programmatic sales, execution, and optimization of the Cox First Media digital product portfolio. · Be the subject matter expert on our ...
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Digital Revenue Operations Lead, Cox First Media
1 month ago
Only for registered members Dayton, OHThe Digital Revenue Operations Lead is an operations and customer-focused, results-driven role responsible for supporting the ongoing direct and programmatic sales, execution, and optimization of the Cox First Media digital product portfolio. · ...
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Billing & Revenue Trainer
1 month ago
Only for registered members Dayton Full timeJoin The AES Corporation, a Fortune 500 company leading the global energy revolution. With operations in 14 countries, AES is committed to shaping a future through innovation and collaboration. · Design, develop, and maintain comprehensive training materials for SAP ISU billing a ...
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Sales Manager
1 month ago
Only for registered members DaytonThis is a full-time, on-site role for a Sales Manager based in Dayton, OH. The Sales Manager will oversee daily operations, develop and implement sales strategies, manage client relationships, drive revenue growth, and ensure high customer satisfaction. · Leading the sales team · ...
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Technical Operations Leader
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Laundry Attendant
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Technical Operations Lead
3 weeks ago
Only for registered members Dayton, OHGrowing Groves is partnering with a globally recognized leader in precision metrology to find a high-impact Technical Operations Lead for their team in Dayton, Ohio. · Oversee Daily Operations: Manage and coordinate daily shop activities for customer support, ongoing training, gr ...
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Tow Truck Operator
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Only for registered members Dayton, OHWe are a local towing service looking for an experienced Tow Truck Operator to join our team in the Dayton area. This role is ideal for someone with prior towing experience who is motivated, reliable, and customer-focused. · Operate a rollback/flatbed/wrecker tow truck safely and ...
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Technical Operations Lead
3 weeks ago
Only for registered members DaytonGrowing Groves is partnering with a globally recognized leader in precision metrology to find a high-impact Technical Operations Lead for their team in Dayton, Ohio. · Manage and coordinate daily shop activities for customer support, ongoing training, growth of the service team, ...
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Area Director
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Only for registered members DaytonThe Area Director is a strategic leadership role responsible for overseeing the operations of four to ten locations within a designated area. This position ensures the successful execution of business objectives across multiple sites, with a strong focus on operational excellence ...
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Superintendent / SSHO - Federal Division
1 month ago
Only for registered members DaytonOver the past 18 years, PSI has grown from a small carpentry business to a national construction company exceeding $400M in annual revenue. · Supervise, inspect, and approve day-to-day operations of Federal Division projects · Implement project schedules and coordinate subcontrac ...
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Order Specialist
1 month ago
Only for registered members Dayton, OHOur client is seeking a detail-oriented and collaborative Order Administration Specialist to support the full quote-to-cash cycle for global customers. · Process and manage complex customer orders with accuracy and efficiency through Salesforce, Oracle, and related systems. · Col ...
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Logistics Service Manager
1 month ago
Only for registered members Dayton, OHThis outside sales role focuses on managing and growing existing business leads while building new customer relationships. The Logistics Service Manager is responsible for the day-to-day management of freight shipments and customer accounts, delivering excellent service, supporti ...
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VP Growth Operations Internal Sales
1 month ago
Only for registered members Dayton Full timeThe Vice President of Growth Operations and Internal Sales is a strategic executive responsible for driving sustainable revenue growth through the integration of sales enablement, operational excellence, and data-driven strategy. · Develop and execute a comprehensive growth strat ...
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Order Specialist
1 month ago
Only for registered members DaytonOur client is seeking a detail-oriented and collaborative Order Administration Specialist to support the full quote-to-cash cycle for global customers. · Process and manage complex customer orders with accuracy and efficiency through Salesforce, Oracle, and related systems. · Col ...
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Lounge Bar Back
1 month ago
Only for registered members DaytonBe available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. · ...
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Branch Manager
1 month ago
Only for registered members DaytonHillis-Carnes Engineering Associates, Inc. is seeking a Branch Manager for their new operation in Dayton, Ohio. The ideal candidate will have excellent management and leadership skills, experience in the construction industry, and a strong ability to build relationships with clie ...
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Banquet Captain
1 month ago
Only for registered members DaytonBe available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. · The Banquet Captain assists in the management of all aspects of the department and must also direct, implement and main ...
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Order Management Representative
1 month ago
Only for registered members DaytonOur client is seeking a detail-oriented and experienced Order Management Representative to support the full quote-to-cash process. · Accurately process complex customer orders received through multiple channels while maintaining high standards of data integrity and compliance. · ...
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Short Term Trader/Dispatcher I
1 month ago
Only for registered members Dayton, OHJoin AES, a Fortune 500 company leading the global energy revolution, and be part of shaping a future through innovation and collaboration. As a Short-Term Trader/Dispatcher I, you will manage AES generation assets in the Day-Ahead and Real-Time energy markets. · Handling the Day ...
Head of Global Customer Operations Revenue - Dayton - RELX INC
Description
About the Role
The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations GCO — using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity.
Responsibilities
Requirements
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Pay and Incentives
Primary Location Base Pay Range: Home based-Ohio $97,700 – $162,700. U.S. National Base Pay Range: $102,800 – $171,300. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
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Digital Revenue Operations Lead, Cox First Media
Full time Only for registered members Dayton
-
Digital Revenue Operations Lead, Cox First Media
Only for registered members Dayton
-
Digital Revenue Operations Lead, Cox First Media
Only for registered members Dayton, OH
-
Billing & Revenue Trainer
Full time Only for registered members Dayton
-
Sales Manager
Only for registered members Dayton
-
Technical Operations Leader
Growing Groves- Dayton
-
Laundry Attendant
Only for registered members Dayton
-
Technical Operations Lead
Only for registered members Dayton, OH
-
Tow Truck Operator
Only for registered members Dayton, OH
-
Technical Operations Lead
Only for registered members Dayton
-
Area Director
Only for registered members Dayton
-
Superintendent / SSHO - Federal Division
Only for registered members Dayton
-
Order Specialist
Only for registered members Dayton, OH
-
Logistics Service Manager
Only for registered members Dayton, OH
-
VP Growth Operations Internal Sales
Full time Only for registered members Dayton
-
Order Specialist
Only for registered members Dayton
-
Lounge Bar Back
Only for registered members Dayton
-
Branch Manager
Only for registered members Dayton
-
Banquet Captain
Only for registered members Dayton
-
Order Management Representative
Only for registered members Dayton
-
Short Term Trader/Dispatcher I
Only for registered members Dayton, OH