- Day-to-day L2/L3 support for Empower users across QC/analytical labs.
- Instrument Integration & Troubleshooting: Integrate lab instruments (HPLC, UPLC, GC, Dissolution, UV) with Empower. Troubleshoot connectivity issues between instruments and CDS.
Technical Lead - Greenfield Twp - WinWire
Description
Technical Lead
Manage user accounts, access rights, roles, and privileges in Empower. Perform system configuration, project management, and template/report customization.