Customer Care Representative I - Dallas
1 month ago
Job summary
This role enables associates to work virtually full-time with maximum flexibility and autonomy. As a Customer Care Representative you will act as a trusted advisor guiding customers to a better healthcare experience working every day to make healthcare easy by the service you provide.Responsibilities
* From the moment you login you'll be focused on proactively resolving our members questions and concerns using computer-based resources* You will guide members with their healthcare needs by explaining benefits solving claim concerns helping find a doctor via telephone calls online chats or e-mails* You will partner internally to create a seamless experience for our customers and resolve potential issuesBenefits
* A career path with opportunity for growth* Ability to obtain your Associates or Bachelors degree or further your education with tuition reimbursement* Affordable Health Insurance Dental Vision Basic Life401K match Paid Time Off Holiday PayAnnual incentive bonus and annual increases plan based on performanceJob description
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