- Answers the telephone and provides accurate information.
- Sells food and beverages and follows proper cash handling procedures.
- Sells and promotes daily and seasonal pool passes
- Oversees cleanliness and sanitation of concession stand and concession area in accordance with Rock County Health Regulations.
- Greets the public and provides excellent customer service.
- Adheres to proper pool admission procedures.
- Records successful deep-water pass candidates properly.
- Adheres to proper food handling procedures.
- Records attendance accurately and completes required paperwork.
- Maintains proper use and clean-up of concession equipment
- Plays a role in emergency care by calling for help if requested to do so.
- Completes a nightly cash drawer reconciliation accounting for all transactions.
- Reports any issues to the supervisor.
- Attends and participates in all mandatory staff and facility trainings.
- Stocks and cleans bathrooms, guard room, and pool area as needed.
- Enforces facility policies.
- Accurately completes all inventory/order forms.
- Restocks product prior to completion of shift.
- Performs other duties as assigned.
- Must be 16 years of age or older.
- Current CPR, First Aid, and AED certifications preferred.
- Experience working with a cash register or customer service preferred.
- Customer service and cash handling.
- Be motivated and dependable.
- Follow city/department/division policies, work independently, and make sound decisions.
- Establish and maintain effective working relationships with city employees, department professionals, staff, customers, and the public.
- Communicate effectively and to follow verbal and written instructions.
- Count back change to customers.
- Work a variety of shifts including days, evenings, weekends, and holidays.
- Work with minimal supervision and within the boundaries of responsibility.
- Always maintain a positive behavior and professional demeanor, address resident and customer concerns in a helpful, courteous manner.
- Comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor.
- Work will take place in an outdoor environment and varying types of weather, including possibility of high heat and humidity.
- Working conditions involve occasional exposure to dirt, dust, and moisture.
- Perform basic activities, which may include, but not limited to: lifting, stooping, semi-reaching to full-reach overhead, crouching, kneeling, bending, twisting, turning, and lying on stomach and/or back.
- Must be able to sit or stand and move for long periods of time.
- See and observe all sections of an assigned area of responsibility, with or without reasonable accommodation.
- Must be able to lift up to 50 lbs.
Cashier/Concessions Clerk - Janesville, United States - City of Janesville, WI
Description
CITY OF JANESVILLE DIVERSITY STATEMENT:
The residents of Janesville choose this community, not just as a place to live, but as a place to realize life's opportunities.
As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated.
As public servants, we believe everyone has the right to be treated with dignity and respect.To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one's potential.
Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of "Wisconsin's Park Place".
OBJECTIVE:
Under general supervision of the Recreation Programmer and on sight guidance/supervision of the Head Lifeguards/Aquatic Supervisor, the Pool Cashier/Concessions Attendant is responsible for handling admission sales, cash handling procedures, food handling procedures, and providing general customer service.
RELATIONSHIPS:
Reports to:
Head Guard/Aquatic Supervisor/Recreation Programmer
Works with seasonal employees regularly and communicates with other Division employees, pool patrons, and the public.
Individuals will work at both Rockport and Palmer Pools
ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential duties are not necessarily listed in priority order.
OTHER DUTIES:
RECOMMENDED MINIMUM QUALIFICATIONS
Minimum education and experience required to perform essential duties of the position.
Education, Certifications and Experience:
Skill in:
Ability to:
EQUIPMENT, INSTRUMENTS AND MACHINES:
Equipment used includes a cash register, microwave, nacho/pretzel warmer, sno cone machine, slushie machine, fridge, and freezer.
PHYSICAL FACTORS:
The physical demands described here are representative of those that must be met by any an employee to successfully perform the essential functions of this job.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position, or is responsive to the needs of the City of Janesville.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.