Service Desk - Ellicott City
2 days ago

Job summary
The Service Desk Associate is responsible for service desk administration, membership sales and overall cleanliness of the facility and equipment.This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff.
Greet all members and guests upon arrival say goodbye upon departure;
Monitor club access to both members and non-members;
Answer questions handle member guest complaints;
Skills
- Excellent phone communication interpersonal skills;
- Understand be able to communicate the Judgment Free Zone concept;
Job description
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