Electrical Assistant Service Manager - The Reserve of Old Tampa Bay - Upchurch

    Upchurch
    Upchurch The Reserve of Old Tampa Bay

    3 days ago

    Description
    Company Overview

    Upchurch is a

    rapidly growing , full-service building engineering company providing

    mechanical, plumbing, HVAC, and electrical services

    across the southeastern United States.

    Founded in 1970

    and headquartered in Horn Lake, MS, Upchurch has grown through both

    organic expansion and strategic acquisitions , establishing a strong reputation for quality, reliability, and service excellence.

    We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support— helping clients maximize building performance, energy efficiency, and equipment lifespan .

    Position Summary

    The Commercial Electrical Assistant Service Manager supports the Service Manager in overseeing daily service operations for commercial electrical projects. This role assists with scheduling, technician supervision, customer communication, quality control, and financial performance of the service department.

    The Assistant Service Manager helps ensure projects are completed safely, efficiently, and profitably while maintaining strong customer relationships and high service standards.

    Key Responsibilities

    Assist in managing day-to-day operations of the commercial electrical service department

    Support scheduling and dispatching of service technicians to meet customer needs

    Provide technical guidance and problem-solving support to field technicians

    Review service tickets, job costs, and ensure accurate billing and documentation

    Monitor job performance to ensure quality, safety, and code compliance

    Assist in developing and maintaining customer relationships

    Participate in estimating small service projects and change orders

    Help manage inventory, tools, and service vehicles

    Ensure compliance with OSHA regulations and electrical safety standards

    Support recruitment, training, and performance management of service technicians

    Track service metrics, productivity, and departmental KPIs

    Qualifications

    5+ years of commercial electrical experience, with prior leadership or supervisory experience preferred

    Journeyman or Master Electrician license

    Strong knowledge of commercial electrical systems, NEC codes, and safety standards

    Experience in service operations, scheduling, and job cost management

    Ability to read and interpret blueprints, schematics, and technical documents

    Strong leadership, communication, and organizational skills

    Proficiency in service management or dispatch software preferred

    Ability to manage multiple priorities in a fast-paced environment

    Valid driver's license with clean driving record


    Benefits:
    Competitive salary based on experience.

    Health, dental, and vision insurance.

    Paid time off and holiday pay.

    Opportunities for professional development and certification assistance.


    Equal Employment Opportunity:
    Upchurch Companies provides equal employment opportunities to all employees and applicants.

    We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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The Reserve of Old Tampa Bay