- Ensure systems are intuitive, engaging, scalable, and aligned with organizational learning strategies.
- Establish governance and documentation standards for platform enhancements, testing processes, and continuous improvement actions.
- Provide thought leadership on integrating new technologies, accessibility features, and user experience improvements.
- Partner with analytics leaders to design and maintain advanced Power BI dashboards, transforming complex data into actionable insights.
- Define visualization standards and best practices that elevate comprehension, decision-making, and storytelling at scale.
- Direct the application of HTML to optimize learning platforms and digital experiences.
- Set design standards for usability, accessibility, and aesthetics, ensuring seamless learner experiences across platforms.
- 5+ years of experience with Technician Writing including knowledge design, content strategy, or technical writing within analytics or technology-driven organizations.
- Proficient in HTML for UI/UX customization.
- Develop and maintain: Job aids, Standard operating procedures (SOPs), Process documentation, Flowcharts and process diagrams
- Strong project/program management capabilities, with experience leading cross-functional initiatives.
- Demonstrated expertise in applying AI prompt engineering techniques for scalable content creation.
- Proven ability to perform UAT Testing to define governance and documentation standards for platform enhancements or digital learning environments.
- Prior experience coaching teams on using ChatGPT or generative AI for enterprise knowledge and learning delivery.
- Exceptional communication skills, with the ability to simplify complexity and inspire engagement.
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Technical Writer - Irving - Insight Global
Description
Title: Technical Writer
Location: Irving, TX (In office once or twice/month)
Schedule: Monday - Friday, 8am - 5pm (40 hours)
Duration: 12 Month Contract
We are seeking an experienced Technical Writer to support high-visibility, enterprise-level initiatives. This role will partner closely with project teams and senior leadership to develop clear, structured, and professional documentation that supports operational execution and Lead cross-functional collaboration with instructional designers, administrators, and developers to design and optimize enterprise learning environments.
Qualifications & Experience
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Technical Writer
Only for registered members Irving, TX
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Technical Writer
Only for registered members Irving
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Technical Writer
Only for registered members Irving
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Technical Writer
Only for registered members Irving
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Technical Writer
Only for registered members Irving, TX
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Technical Writer III
Only for registered members Irving, TX
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Technical Writer IV
Only for registered members Irving, TX
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Lead, Technical Writer
Only for registered members Irving, TX
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Lead, Technical Writer
Only for registered members Irving
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Technical Writer
Only for registered members Grand Prairie, TX
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Lead Technical Writer
Only for registered members Irving
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Technical Writer
Only for registered members Dallas, TX
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Technical Writer
Only for registered members Dallas, TX
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Technical Writer
Only for registered members Dallas, Texas, United States
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Technical Writer
Only for registered members Dallas, TX
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Technical Writer
Only for registered members Dallas
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Technical Writer
Only for registered members Dallas, TX
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Technical Writer
Only for registered members Dallas
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Technical Writer
Only for registered members Dallas
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Technical Writer
Only for registered members Dallas-Fort Worth Metroplex