- Proactively maintain hardware on current microcode levels.
- Support new client business transitions/migrations.
- Perform DASD/TAPE replication using different technology.
- Configure Storage and Processor as needed. Such as DASD Model Conversion, Updating MSUs etc.
- Participation in problem resolution on Sev1/Sev2 Incidents.
- Assist with DR activities.
- Troubleshoots major system issues and escalation to vendors for service restoration and problem resolution for SEV1 and SEV2 issues.
- Create new tools and processes to increase the productivity and efficiency of the team.
- Works to produce documentation, standard way of accomplishing work, and automation to help the team support the workload.
- Works closely with accounts and clients when technical consulting is required from the team.
- Performs ITIL tasks. Such as change management functions: ticketing, opening and closing changes, etc.
- Supply 24×7 365 on-call support/service restoration/root cause analysis/problem resolution.
- Excels in a leveraged support model thereby supporting many customers from a single team.
- Mentoring of team members when required.
- Minimum of 10 years of related experience.
- Bachelor's degree required and/or equivalent work experience.
- Experience in Hardware Management Consoles for different Mainframe Hardware such as Processor, DISK and TAPE.
- Knowledge in DISK and TAPE Architecture.
- Extensive Knowledge in IOCP/IOCDS/IODF.
- Experience in IBM's Copy Service Manager.
- Knowledge in VTAM/TCPIP concepts.
- Ability to diagnose and handle common hardware issues and resolve them promptly.
- Ability to analyze performance on DASD and Tape subsystems.
- We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.
- Unlimited Paid Day Off (PDO) Plan
- Two robust health plan options through Blue Cross Blue Shield
- 401(k) with a generous company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Depending on location, ability to take advantage of fitness centers
- Wellness program
- Flexible work schedule
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Senior Mainframe Systems Programmer - Frankfort, United States - Ensono
Description
Senior Mainframe Systems Programmer – HardwareRemote - United StatesJR010316
Senior Mainframe Systems Programmer
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.Honesty, reliability, curiosity, collaboration, and passionare thekeyto achieving our purpose.
About the role and what you'll be doing:
The Senior Mainframe Systems Programmer for Hardware Run will be responsible for the ongoing support for all mainframe hardware including trouble shooting, problem resolution, and maintenance.
Key Areas of Focus for this Role
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications.
Required Qualifications
WhyEnsono ) ?
Ensono is a place we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found onOFCCP's website ) .
If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected] .
JR010316
