Hamley Café Barista - Pendleton, United States - Wildhorse Resort and Casino

Description

Wage Range: $14.00-$16.00

OPEN UNTIL FILLED - 1st CLOSING DATE: May 6, 2024

JOB SUMMARY

Responsible for filling all food and drink orders in an efficient, healthful, and attractive manner while rendering excellent customer service. This position will train in and perform all functions of café service which includes: order taking, espresso drink and sandwich preparation, delivery, POS operation, cash handling, equipment cleaning, and general venue maintenance. The schedule will reflect the café's business needs.

ESSENTIAL JOB FUNCTIONS:

1. Ensure customer satisfaction through prompt, efficient and friendly service.
2. Communicate with customers in a professional, friendly, and timely manner
3. Efficiently and courteously take orders and enter into POS system; handle payment methods appropriately.
4. Assist with food preparation including: sandwich component preparation, cutting and slicing condiments, and replenishing supplies as needed.
5. Prepare food orders including sandwiches, wraps, and soups, and beverages including espresso drinks, smoothies, etc.
6. Ensure that food items are handled in a healthful and safe manner by adhering to food handling standards such as "first in first out", or FIFO, at all times.
7. Constantly maintain work and supply areas well organized, sanitary and safe. Keep the Pastry case full and looking attractive.
8. Keep Café seating areas clean and free from debris, promptly disposing of used products left at tables and wiping down tables, chairs and condiment counters under established cleaning guidelines.
9. At the beginning and end of each shift, check supply needs and replenish accordingly.
10. Monitor and record refrigeration temps throughout the day and inform Café Lead and/or General Manager of any issues or concerns.
11. Keep Café Lead apprised of operational concerns: menu items, recipes, safety practices, kitchen inventory and supply needs, etc.
12. Report any health standards or safety needs immediately to Café Lead.
13. Operate equipment, tools and materials in a safe manner at all times.
14. Adhere to company policies, regulatory laws, codes, and department procedures.
15. Other related duties as assigned.

MINIMUM QUALIFICATIONS:

1. Effective communication skills - good auditory acuity, able to respond to questions, provide information, and demonstrate interpersonal skills and abilities that promote positive guest service.
2. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
3. Able to make change, reconcile bank and compute discounts.
4. Physically fit: able to stand/walk for long periods of time; able to perform routine bending and lifting of product up to 20 lbs.; able to perform repetitive motion of arms, hands, wrists and fingers; occasionally lift and maneuver up to 50 lbs.
5. Must possess or obtain a food handlers certificate and OLCC Service Permit within 30 days of employment.
6. Requires a criminal history background check.
7. Must be at least 18 years old.

PREFERRED QUALIFICATIONS:

1. Three (3) months of food and beverage experience and three (3) months cash handling experience.