Front Desk Agent - Integrity Center Point Colorado Springs, Colorado, United States
1 hour ago

Job description
DescriptionFront Desk Agent – Be the Friendly Face of Our Hotel
Job Type: Full-Time / Part-Time
Compensation: Competitive hourly pay + bonuses + growth opportunities
Love Helping People? Love Being the Person Who Knows Everything? This Job's For You
Our hotel isn't just a place to stay—it's a place where travelers feel at home. And we need YOU—a warm, welcoming, and organized Front Desk Agent—to help create those great guest experiences every single day.
If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile—let's talk
What You'll Be Doing:
- Greet guests like family. Be the first impression and the go-to person during their stay.
- Handle check-ins & check-outs. Smooth, quick, and friendly—just the way guests like it
- Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info.
- Coordinate with housekeeping and maintenance. Teamwork makes the dream work.
- Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember.
- Take payments and handle reservations. Accurately, efficiently, and with a smile.
Why You'll Love Working Here:
- Fun team vibes. We laugh, we hustle, we celebrate wins.
- Flexible hours. Full-time or part-time—let's find what works for you.
- You're not just a number. We actually know your name, and we care about your success.
- Growth potential. Many of our managers started at the front desk—this could be step one on your career ladder
- Perks. Bonuses for great performance, discounts on stays, and more.
You're a Perfect Fit If You:
- Are a people person with a positive attitude (bonus points for a great smile)
- Can multitask like a pro, even during busy check-in times
- Are dependable, punctual, and ready to learn
- Have basic computer skills and can handle simple systems (we'll train you)
- Are cool with working evenings, weekends, or holidays (we're 24/7)
- Want a job where your effort and personality actually matter
Open the Door to a Great Opportunity
If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started
We can't wait to welcome you to our team
A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.
QualificationsWhat You Bring to the Table (Qualifications)
Experience in hospitality? That's a plus—but if you've got the passion and work ethic, we'll show you the ropes
You're organized, dependable, and manage your time like a pro
People skills are your thing—you're a great communicator who genuinely enjoys helping others
Quick on your feet and cool under pressure—you don't back down from a challenge
You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between
During busy seasons, you're ready to jump in for extra hours if needed—teamwork makes the magic happen
Guest satisfaction is your priority—you go above and beyond to make someone's day
Accuracy, speed, and attention to detail? You've got them all
Physically active and comfortable moving around the hotel—on your feet, bending, walking, and staying in motion
Professional, ethical, and always ready to do the right thing
You take pride in great service and know how to leave a lasting impression
Quick to learn, eager to grow, and not afraid of hard work
You work just as well on your own as you do with a team—because you're all about making things happen
What the Role Looks Like Day-to-Day (Working Conditions)
You'll be active and on the move—using your whole body to lift, carry, organize, and restock
Expect to be on your feet a lot—this isn't a desk job, and that's part of the fun
Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day
You'll be making frequent, repeated movements—shoulders, elbows, hands, both below waist and overhead
This is a physically engaging role that keeps you on your toes and moving with purpose
You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations
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