Application Support Analyst I - Mesa
4 days ago

Job summary
The Applications Support Analyst (ASA-I) is responsible for ensuring the availability of applications for internal and external users. This includes receiving, assessing, and resolving customer issues through coordination with technical resources.Responsibilities
- Receive, assess, route and categorize customer reported issues and requests using DCI's ticketing and issue management tools
- Troubleshoot and resolve customer issues
Job description
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