-
Klausing Group Lexington, KY, United StatesWe take great pride in delivering on our brand promise and building strong client relationships. To accomplish this goal, account managers and production managers work together to deliver a quality product in the safest and most efficient manner possible. In our service delivery ...
-
Account Manager
1 week ago
MAKO Medical Lexington, United StatesDuties and Responsibilities of the Account Manager: Account maintenance and support of existing accounts · Prospect accounts within designated specialty and territory · Support your Senior Sales Executive on anything needed to support their territory · Create demand by success ...
-
Account Manager
4 weeks ago
Heart of the House Hospitality Lexington, United States*Heart of the House Hospitality* is seeking a *Bilingual Account Manager* for our Lexington Market*.* Come grow your career with a team that is passionate about hospitality, putting people first, and safety. · *When you work for Heart of the House as a hospitality staffing Accou ...
-
Account Manager
1 week ago
MAKO Medical Lexington, United StatesDuties and Responsibilities of the Account Manager: Account maintenance and support of existing accountsProspect accounts within designated specialty and territorySupport your Senior Sales Executive on anything needed to support their territoryCreate demand by successfully findin ...
-
Account Manager
4 weeks ago
CBRE Lexington, United StatesAccount Manager - Lexington, KY · Job ID · 167056 · Posted · 16-May-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Facilities Management · Location(s) · Lexington - Kentucky - United States of America · Global Workplace Solutions (GWS) - Local is ...
-
Account Manager
2 days ago
Airgas Lexington, United StatesR Account Manager - Lexington KY (Open) · Location: · Lexington, KY - Codell - Filling industrial · How will you CONTRIBUTE and GROW? · At Airgas, we're seeking a motivated Account Manager who embodies our commitment to excellence. Our team is dedicated to developing expertis ...
-
Account Manager
1 week ago
Airgas Lexington, United StatesR Account Manager - Lexington KY (Open) · Location: · Lexington, KY - Codell - Filling industrial · How will you CONTRIBUTE and GROW? · At Airgas, we're seeking a motivated Account Manager who embodies our commitment to excellence. Our team is dedicated to developing expertis ...
-
Account Manager
1 day ago
Rakuten Group, Inc. Lexington, United StatesJob Description: · JOB SUMMARY: Are you passionate about providing proactive and professional communication to client partners, offering them the top-notch partnership they deserve? · Are you an innately curious person who is driven by challenges and doesn't settle for "that's ...
-
Account Manager
3 weeks ago
Amplify Recruiting Lexington, United StatesJob Description · Job DescriptionJob Description: Account Manager - Mining · We design, manufacture, and sell innovative technological products that help keep people safe. Initially focused on the underground coal mining industry, Matrix has expanded into new industrial markets i ...
-
account manager
1 week ago
Randstad Lexington, United Statesaccount manager. · + lexington , kentucky · + posted april 29, 2024 · **job details** · summary · + $60,000 - $70,000 per year · + permanent · + associate degree · + category office and administrative support occupations · + referenceAB_4524456 · job details · A client of ours in ...
-
Account manager
2 weeks ago
Randstad Lexington, United States Full timeA client of ours in the automotive manufacturing industry located in Lexington, Kentucky is seeking an Account Manager to join their team. This position is responsible for maintaining current client relationships as well as prospecting new business. This position offers a company ...
-
Account Manager
2 weeks ago
SRC Holdings Corp. Lexington, United StatesJob Description · Job DescriptionWhat do we do: · SRC of Lexington, Inc. is a leader in the remanufacturing of components for Mining, Construction, and Natural Gas industries. SRC isn't just another company. It's a company whose core purpose is to make a better life for our peopl ...
-
Account Manager
2 weeks ago
CBRE Lexington, United StatesAccount Manager |Facilities Management - Lexington, KY (Onsite) · Job ID · 167056 · Posted · 16-May-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Facilities Management · Location(s) · Lexington - Kentucky - United States of America · ...
-
Senior Account Manager
3 weeks ago
IAA Lexington, United States Full timeIAA, an RB Global, Inc. company is seeking a Senior Account Manager to join our team This is a remote position that can be located anywhere in the United States, with a travel element to support business needs. · The Senior Account Manager is the ambassador to our customers. Resp ...
-
Accounting Manager
3 weeks ago
Vaco Recruiter Services Lexington, United StatesAssist in preparing GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes · Develops and provides on-going specialized reporting and analysis as needed · Ensure compliance with regulations, policies, and work p ...
-
Accounting Manager
6 days ago
Vaco Lexington, United StatesAssist in preparing GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes · Develops and provides on-going specialized reporting and analysis as needed · Ensure compliance with regulations, policies, and work p ...
-
Accounting Manager
3 weeks ago
Vaco Lexington, United StatesAssist in preparing GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes · Develops and provides on-going specialized reporting and analysis as needed · Ensure compliance with regulations, policies, and work pro ...
-
Account Manager
3 weeks ago
Shalimar Norris - State Farm Agent Lexington, United StatesJob Description · Job DescriptionBenefits:Health insurance · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you St ...
-
Account Manager
3 weeks ago
Automationtechies Lexington, United StatesJob Description · Job DescriptionAre you looking for the next step in your career in automation? Our client is looking for an automation sales professional in the Lexington, KY area with some automation sales experience, excellent sales acumen, and a dedication to customer servic ...
-
InsideHigherEd Lexington, United States Administrative Jobs ,Job Description: The Accounting Manager – Accounts Payable and Capital Projects is responsible for maintaining the University's financial and accounting systems and records, with a primary focus on Accounts Payable and Capital Projects. The position will supervise the Accounts Pa ...
Account Manager - Lexington, United States - CBT GmbH
Description
Overview:
CBT is one of the most innovative Industrial Distribution companies in Cincinnati and the tristate region. Our mission is to be recognized by our customers and our suppliers as their best business partner. Our success comes from recruiting, hiring, and training the best people in the industry. We invest in our people and our business.
The Account Manager is responsible for developing customer relationships, understanding our customer's business, and actively pursuing and developing sales opportunities in each of the 5 Strategic Business Units within the CBT market.
Responsibilities:
Communication. All CBT associates should master effective and efficient communication skills.
Listening, speaking, asking questions, writing, interpretation, interaction, avoiding assumptions, and receiving and providing feedback are basic elements of communication that must be mastered.
Vehicles for communication include face to face, phone, mobile phone, text, letter, fax, email, EDI, SharePoint, CRM, ERP system notes.
Understanding the stakeholders preferred methods of receiving and sending communications and adapting to their needs.Timeliness of communication
Formal versus informal means and methods of communication and the associated grammar, punctuation, and level of professionalism.
Documentation.
CBT associates are expected to maintain records of the services they perform, the value that they provide, and a chronology of events associated with a particular account or subject.
It is important to have these available as they can provide reference for new or future customers regarding CBT's performance and protocol, provides testimony to who said what, when, and where, and offers a means to meet new management/ownership at an account and provide evidence to our relationship.
Cost Saving reports written and stored electronically on SharePoint for others to access.The report documents the before and after situation, the suggested solution, identifies how it provides savings or improved profitability, and then ideally is acknowledged and signed by the customer.
Event Chronology- All activities at an account need to be recorded. Sales calls, opportunities, project work, issues, and documents can be maintained within CRM.Verbal communications need to be acknowledged and documented by follow up emails to insure nothing has been misinterpreted or misconstrued.
Account Call Planning.CBT's expectations are for Account Managers and Specialists to make 20 sales calls per week with an average of $1,200 of gross margin per call.
To achieve this, careful planning is required in advance.Reality in this industry dictates that one must be flexible and be able to react to situations which come up.
As such, the Account Manager and Specialists are expected to have 2 calls (1 in the morning and 1 pm) at a minimum planned per day with an agenda of what is to be accomplished or covered on the call.
By Monday morning, 10 calls should be locked in, and the balance worked as needs arise by customers.There is also a geographic component to additional call making based on the location of the structured and scheduled calls.
To keep track of an Account Managers performance and success, the individual receives a monthly call report summary showing: YTD sales calls per customer, gross margin sales dollars per call, YTD sales, YTD gross margin, the percentage of your total sales calls that you spend at that account, and the percentage of sales to your total sales that the customer represents.
Management reviews this as well and then works with and suggests behavioral changes as needed such that a call ratio closely resembles a relationship to customer sales.
Ideally, top ten accounts represent 30% to 35% of total sales and time, top 20 accounts at 50% of sales and time spent, top 50 accounts represent 75% to 80% of the individual's total sales and time.
Time Management. Effective time management is critical to the role of an Account Manager. Account Managers time will be spent on tasks and calls and the efficiency and effectiveness of the time spent. Additionally, time management requires the delegation of tasks and functions to members of the account team.As sales, strategic plans and goals are developed for an account, the Account Manager must assign areas of responsibility and a timeframe for various tasks to be performed.
Some events or activities require a very short-term horizon by day or week, while others focus on quarterly and annual installments.
The Account Manager must be able to coordinate and keep track of various activities, marshal resources as needed, and follow up with the team and receive communication and feedback from them regarding the outcome of activities.
Relationship Management. One of the few constants in business revolves around the value of a personal relationship.Trust, confidence, personality, enthusiasm, sincere care and concern, politeness, professionalism integrity, intelligence, communication skills, adaptability, approachability and friendliness are all key ingredients needed to develop successful relationships.
Understanding your customer as a person and understanding your customer's business are just a part of the relationship management challenge.
One's ability to successfully manage relationships is closely tied with their ability to handle the previous four mandates.Relationship management is not limited to the external customer, but rather all account team members, co-workers, internal customers, suppliers, and other key stakeholders.
Product, Service, and Application Knowledge.Account Manager's must comprise a knowledge of each CBT SBU product and service group and how they are applied to our customer's industrial applications.
Knowledge of competitive situation and assessing need or interest in alternate products or options.Job Specific Skills:
Knowledge of Electricity; Low Voltage is a plus.
Industrial Lighting
Power Distribution
Knowledge of Electrical Mfg/Reps
Ability to identify and apply automation products and solutions within industrial, OEM, or panel shop type accounts.
Understanding of automation technologies and the capability to recommend and implement appropriate solutions to meet customer needs .
Provide technical assistance to customers.
Critical Skills:
Excellent written and oral communication skills
Ability to handle a fast-paced work environment, customer focused friendly, outgoing personality, ability to interact efficiently and effectively with internal departments.
Technically competent in area of product specialtyProficiency with multiple customer and manufacturers' web site formats and portals
Ability to learn and adapt to changing technologies and customer/supplier requirements.
Computer literacy
Letters/Spreadsheets/Proposals/Sales Presentations
CBT specific product and systems knowledge
Requirements:
High School Diploma or Equivalent required
Bachelor's degree preferred.
2+ years in a similar role with field experience. Preferable in a distribution company, contractor, or manufacturing environment
3 – 5 years outside sales experience in industry. Track record of success in business-to-business sales. Excellent verbal and written communications skills including the ability to convincingly persuade others. Ability to clearly and effectively set and meet goals.
Must have a stable work history, no more than two jobs within the past three years.
Critical Skills:
Knowledge of or willingness to learn inventory principles, material management concepts and inventory control methods.
Negotiation skills a plus.
Familiarity with spreadsheet programs (i.e. excel, word perfect).
Proficient with Internet
Additional
Responsibilities:
MRO Specialist (VMI)
Co-Create Business Plan for each MRO opportunity with MRO Specialist.
Business potential across all SBU's
Target products, Services, Key relationships, Identify competition.
Identify Mutual Goals and Objectives
Execute coordinated plan with MRO Specialist
Communicate Activities to Account Team
Bi-Annual MRO Plan review
Metrics:
To Be Determined
Working Environment:
Work is performed within a general office environment and traveling to and from businesses.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse and telephone to talk and hear.
This position will require regular travel utilizing a personal vehicle and may result in long periods of sitting.#J-18808-Ljbffr