Escrow Officer - Knoxville, United States - Snelling ProSearch

Description

• Review sales contracts and work to meet the conditions of the contract.
• Direct the activities of the Escrow Assistant to ensure all business operating practices are executed promptly.
• Prepare closing documents, settlement statements, and various documents using SoftPro or other title software programs.
• Review title commitment requirements assuring compliance.
• Manage the complete closing process coordinating with banks, attorneys, real estate agents, buyers/borrowers, and sellers regarding respective information.
• Coordinate closing documents, review executed documents, manage the disbursement of funds, and send documents for recording.
• Communicate with the underwriter, lender, and surveyor regarding policy, zoning, and other title matters as needed.
• Ensure loans are closed by established guidelines and Truth In Lending rules and regulations.
• Develop and maintain business by contacting prospective clients and referral sources.
• Establish and maintain business relationships with potential and existing clients through professional, social, civic, and community groups that promote the services and goodwill of the Company
• Diplomatically handle and resolve any disputes surrounding the closing process.
• Provide exceptional customer service both internally and externally.
• Exemplify the desired culture and philosophies of the organization.
• Perform other duties as assigned by management.

• Ability to perform mathematical calculations, such as interest, percentages, etc.
• Knowledge of legal documents, local escrow procedures and terminology, and basic sales and services techniques.
• Knowledge of the purpose of title insurance and related services, and terminology involved in escrow transactions.
• Previous experience with SoftPro or other title software.
• Ability to perform assignments guided by general escrow procedures.
• Ability to maintain composure in times of stress or interaction with difficult clients.
• Demonstrate problem-solving skills and the ability to work autonomously and think outside the box to resolve any challenges that may occur.
• Excellent communication skills on all levels within and outside the organization, and the ability to negotiate solutions
• High School Diploma, GED, or equivalent.
• Bachelor's degree in business management, finance, or other related field preferred or equivalent combination of training and experience.
• Title, mortgage, and escrow industry experience is required.
• Strong computer, internet research, and mathematical skills.
• Previous experience as a closing processor.

• Competitive Salary
• Comprehensive Benefits Available

• Paid time off
• 401k
• Opportunity to work in a great team environment
• Excellent work/life balance