Technical Product Director - Boston, MA, United States - InStride Health

Description

InStride Health is transforming pediatric mental healthcare.

Our mission is to provide desperately needed, insurance-based access to virtual treatment that works for kids and teens with mod/severe anxiety & OCD.

Through this mission, we are expanding access to care, increasing engagement in treatment, and improving treatment outcomes.

We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence based therapies and outcomes tracking.

Team InStride Health:
Our Core Values

Work Smart:

We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.

Have Humility:

We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.

Embrace Community:
We all belong.

We are a dynamic team of entrepreneurial and clinical professionals with backgrounds in healthcare and technology creating a virtual behavioral health company that combines the best in human-based care augmented by data science and artificial intelligence.

You will be an active and instrumental member of the Product Team, which is charged with creating the right digital experiences to delight our users (patients, families and InStride clinical staff)
You will be responsible for understanding the capabilities of our external and internally developed systems in order to solve complex problems through configuration and integration
You will synthesize user workflows and translate them into thoughtful solutions across our systems including external CRM, EHR, and billing software, as well as our internally developed software
You will collaborate with operations, clinical staff, designers, and engineers to create and validate solutions to address user needs
You will contribute to training and support for users of these workflows
You will perform analysis and user research to inform, measure, and iterate on product development
You will use both quantitative and qualitative data as evidence to support your product recommendations
3+ years of software product management experience using agile methodologies
~ Experience configuring large technical systems (CRM, EHR, as examples)
~ Ability to debug technical issues using resources available online
~ Flexible and open to change and new information, utilizing an entrepreneurial mindset
~ Experience with business intelligence tools is a plus
~ Ground floor entry into a company that is changing the landscape of pediatric mental health treatment
Ability to help thousands of children and families get the care they need
We're building our applications from scratch
Opportunity for growth within the company as InStride Health scales nationally
Work hours are more flexible than typical corporate life and will evolve as the company grows to support our customers (i.e. patients and families)
Commitment to Diversity, Equity, Inclusion, & Belonging

One of the core values we are passionate about in InStride is building an inclusive and equitable environment where we celebrate all identities.

the individual voices help us provide better care for families. Inclusion of this information is completely voluntary. #