Director, Customer Success Transformation - El Segundo
1 month ago

Job summary
The Director Customer Success Transformation has a strong background in transforming organizations and roles into proactive customer journey stewards that are driven and measured via commercial outcomes. This leader will join as an individual contributor and be critical to work with the Customer Success organization through the framework of process people data and technology implement a new customer journey provide best practices enablement to the organization AI personalization targeting automation are a must this leader drive performance while balancing cost-to-serve.Job description
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