Senior Computer Systems Validation Analyst - Edison, United States - Maxis Clinical Sciences

Description

Job Description

Job Description

Review of URS document and understand the functionality
Responsible for all the validation deliverables as per compliance
Successfully work with customers to understand business processes and challenges, and recommend solutions that leverage MaxisIT's products and services to meet their needs
Participate in analysis and mapping of customer requirements to available MaxisIT applications and recommend solutions to address gaps
Co-ordinate with internal teams in ensuring that the solution provides appropriate functionality and opportunities in alignment with client's requirements
Manage customers and provide support during implementation and post go-live
Enable change management at the customer, based on change management recommendations
Responsible to handle phone calls/emails, respond and resolve customer reported tickets including but not limited to application configuration, integration, functionality, UI and Database level
Draft, review and execute the IQ/OQ (Test Protocols) scripts
Providing thought leadership as MaxisIT's Clinical Trials Data and Analytics Solution Engineer in discovery sessions with our clients during sales
Configure MaxisIT product to deliver customer requirements in the entire product lifecycle
Providing support, as needed, in the evaluation and identification of new capabilities and develops recommendations based on client's high-level requirements
Performing manual testing of the scenarios reported by customers as support tickets, reproduce them for internal

technical/functional

teams understanding and resolution purpose and test any future release builds
Providing support in Quality Assurance process awareness and adherence and supporting in preparation/review process related documents like SOP's (Standard Operating procedures), Work Instructions (WIS) for the support process
Involving in Internal and External Process Audits for the support process.
Support in building/updating the

Application/Product

related Knowledge Base – KB articles, FAQ's, Wiki's creation and brining in efficiency with the process
Support Metrics preparation and presentation
Should own the process and deliver results with minimum or no supervision in a rapid application development model.
Having strong analytical problem-solving skills and attention to detail
Company Description Maxis Clinical Sciences provides complete Solution for Clinical and Digital Services. Maxis Clinical Sciences has been recognized in the industry for years, and an integrated research competence center.

The company provides 24×7 delivery globally, with teams across the world's 3 largest continents – North America, Europe and Asia.

We operates with a problem-solving approach that believes in promoting genuine relationships & steady communication.

It works as true clinical and digital competence center and provides services with 200 plus techno-functional, domain experts, each with 12+ years of average experience.

Our popular service niches that earned us global accolades are:

clinical data management, clinical analytics, patient-centric technology enablement services, statistical analysis and reporting services, data anonymization services, RWD aggregation and curation services etc.

Company Description

Maxis Clinical Sciences provides complete Solution for Clinical and Digital Services. Maxis Clinical Sciences has been recognized in the industry for years, and an integrated research competence center.

The company provides 24×7 delivery globally, with teams across the world's 3 largest continents – North America, Europe and Asia.

We operates with a problem-solving approach that believes in promoting genuine relationships & steady communication.

It works as true clinical and digital competence center and provides services with 200 plus techno-functional, domain experts, each with 12+ years of average experience.

\r\rOur popular service niches that earned us global accolades are:

clinical data management, clinical analytics, patient-centric technology enablement services, statistical analysis and reporting services, data anonymization services, RWD aggregation and curation services etc.

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