- Map, analyze, and redesign operational processes across specialty operations functions (e.g., on-demand installation, ADI delivery programs, HVAC and appliance logistics)
- Own solutions end-to-end — not just surface-level gap identification. Drive the fix, define what it looks like, and identify who needs to own each component
- Engage IT, OCM, and training teams to ensure fixes are built, deployed, and adopted
- Apply Six Sigma and other engineering methodologies to build structured, repeatable processes
- Serve as IT Program Owner across multiple concurrent workstreams within Specialty Operations
- Maintain program scope, budget adherence, and on-time delivery across all assigned initiatives
- Track and report on KPIs including margin impact, service level, adoption rates, and growth metrics
- Manage benefit tracking and portfolio-level reporting as a core, non-negotiable responsibility
- Partner with senior managers, engineering leads, OCM, and training teams to drive operational outcomes
- Engage IT stakeholders to scope, prioritize, and oversee system fixes and enhancements
- Represent the team in stakeholder meetings and communicate clearly across both technical and non-technical audiences
- 3+ years of experience in process improvement engineering (Six Sigma, Lean, or equivalent)
- Demonstrated experience in both product management (Agile/scrum, product owner role) AND project management (waterfall/traditional PMO)
- Proven ability to own and drive operational solutions — not just coordinate or report
- Strong analytical and KPI-tracking background: margin, service levels, adoption, growth
- Familiarity with ERP systems and SAP workflows is a strong plus
- Engineering-rooted career path — supply chain, logistics, or operations engineering preferred
- Experience in inventory solutions, supply chain strategy, or network strategy
- Background in e-commerce strategy, merchant strategy, or quote-to-cash processes is a strong differentiator
- Prior experience in large-scale retail, distribution, or home services environments
- Comparable job titles: Supply Chain Solutions Architect, Senior Logistics Analyst, Network Strategy Manager, Senior Manager of Engineers
- VMI (primary metric)
- Service level achievement
- Program delivery: on scope, on budget, on time
- Adoption rates for new processes and tools
- SKU assortment and operational growth metrics
- Project management fundamentals (core PM questions)
- Process engineering: describe a Six Sigma or process improvement initiative you personally led
- Product lifecycle: walk through the full life cycle of a product you owned
- Operational execution: how you have driven measurable results in complex, fast-moving environments
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Supply Chain Program Manager - Smyrna - Insight Global
Description
Key Responsibilities
Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Process Engineering & Solution Ownership
Program & Portfolio Management
Cross-Functional Collaboration
Required Qualifications
Must-Have Skills & Background
Ideal Candidate Profile
Performance Metrics
These roles will be evaluated against the following KPIs:
What Sets You Apart
The ideal candidate mirrors the profile of someone who started in engineering (supply chain, operations, or similar), progressed into product ownership, and has also led traditional project work. You are equally comfortable whiteboarding a process flow as you are presenting a portfolio status to senior leadership. xhmxlyz You solve problems — you don't just flag them.
Interview Process
Preliminary interviews will assess the following areas:
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Program Manager
Full time Only for registered members Smyrna
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Program Manager
Only for registered members Smyrna
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Program Manager
Only for registered members Smyrna
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Program Manager
Only for registered members Smyrna
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Program Manager
Only for registered members Smyrna, GA
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Program Manager
Only for registered members Smyrna
-
Program Manager
Only for registered members Smyrna, GA
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Program Manager I
Only for registered members Smyrna
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IT Program Manager
Only for registered members Atlanta, GA
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Marketing Program Manager
Full time Only for registered members Smyrna
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Supply Chain Program Manager
Only for registered members Smyrna
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Supply Chain Program Manager
Only for registered members Smyrna, GA
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Loyalty Program Manager
Only for registered members Atlanta, GA
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Sales Program Manager
Only for registered members Atlanta, GA
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Senior IT Program Manager
Only for registered members Atlanta, GA
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Program Manager 1
Only for registered members Marietta, GA
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Program Manager
Only for registered members Fulton County, GA
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Program Management Manager, C-130 Global Programs
Only for registered members Marietta
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Program Manager
Only for registered members Fulton County, GA
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Program Management Manager, C-130 Global Programs
Only for registered members Marietta, GA