Client Support Associate - New York
1 month ago

Job summary
The Client Support Associate at Silver Bay YMCA is responsible for providing high-quality customer service to guests,retreat groups, campers and community partners. This role serves as a key point of contact,
supporting clients before,during and after their visit while ensuring a welcoming,
organized and mission-driven experience aligned with the YMCA's values of youth development,
healthy living and social responsibility.
- Serve as the primary point of contact for clients via phone,email,and in-person communication
- Assist with reservations,registrations,schedules,and general guest inquiries
- Provide accurate information about programs,lodging,meals activities and campus policies
Job description
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