Technology Partner Manager, At Scale- Hospitality - Boston, MA
2 hours ago
Job description
About the Role
Klaviyo is seeking a strategically minded Technology Partner Manager, At Scale to support and grow our hospitality partnerships. This role manages preferred technology partners and is accountable for driving integration adoption, influencing partner roadmaps, and executing joint go-to-market (GTM) strategies that deliver measurable business outcomes.
You will act as a strategic operator. Shaping how partners build and evolve integrations with Klaviyo, accelerating usage across shared customers, and collaborating closely with Sales, Product, Marketing, and Support. This role blends technical depth, ecosystem strategy, and operational execution.
What You'll Do
Integration & Product Growth (Primary KPI)
- Own integration adoption targets for assigned partners, including activation, usage, and depth.
- Partner with product teams to improve integration quality and expand functionality.
- Monitor integration performance, identify blockers, and drive cross-functional resolution.
- Translate partner technical needs into clear internal product and support workstreams.
Go-to-Market Execution & Enablement
- Execute GTM programs (launches, campaigns, enablement) that accelerate integration adoption.
- Drive co-selling motions with partner and internal sales teams.
- Enable field teams with clear messaging on integration value and customer outcomes.
Strategic Planning & Partner Management
- Own quarterly and annual partner plans focused on integration growth and GTM impact.
- Maintain executive-ready documentation, dashboards, and reporting.
- Manage partner relationships with a balance of strategic alignment and hands-on execution.
What You'll Bring
Qualifications
- 5+ years managing technology partnerships or integration-led growth across Sales, Product, and Marketing.
- Strong technical acumen (APIs, data flows, integrations) without requiring hands-on coding.
- Strategic, execution-oriented mindset with experience influencing without authority.
- Familiarity with hospitality platforms such as Toast, Square, Mews, Oracle Opera, Cloudbeds, or similar.
- Background in technical sales, solutions engineering, or partner management.
- Motivated by shaping product direction, ecosystem strategy, and measurable integration growth.
- Excels at connecting technical capabilities to business outcomes and GTM execution
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