OEM Network Specialist - Virtual, USA
1 month ago
Job summary
The OEM Network Specialist acts as a consultative partner to Original Equipment Manufacturer(OEM) customers to ensure a positive experience by maximizing the value and benefit of CCC's OEM NET products and services.
Responsibilities
- Serves as the designated OEM point of contact for day-to-day account management related to certified networks.
- Educates internal teams on new OEM Certified Repair Network (CRN) objectives and projects.
- Receives OEM issues, conducts research to clarify and resolve issues, communicates resolution to customer support team for ongoing educational purposes & improved customer support.
Job description
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