Service Desk Analyst II - Gaithersburg

Support the desktop environment for end users. · Technical assistance and support for computer hardware and software. · Analyze and resolve user inquiries ...

Plateau GRP is seeking a Help Desk Analyst (Level 1) to provide Tier 1 technical support for the government platform in support of a U.S. Air Force project. · ...

The client is seeking Service Desk Analysts to provide IT support. · , · ...

Tyto Athene is seeking a Service Desk Analyst to support our customer in Springfield VA The Service Desk Analyst will serve as the first point of contact for our Company and our customers day to day IT related requests in a 24/7/365 call center environment This position could sup ...

CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. · Provide mid-level support to a team of 15,000 tickets per month in support of a 12,000+ user community within DHS. · ...

The Help Desk Analyst provides hands-on, frontline technology support for both corporate and property management teams, ensuring reliable and responsive service for systems that drive daily operations across the portfolio. · This role is responsible for triaging, troubleshooting, ...

+ ASSYST seeks Service Desk Analyst in Arlington VA for technical support to internal employees via phone email self-service tickets etc. · (Escalate issues appropriately and set follow-up expectations) · ...

The Arlington County Department of Technology Service is hiring a hybrid Tier-1/Tier-2 Service Desk Analyst to provide technical support to internal employees. · Deliver Tier-1 Support in office · Answer, validate and triage incoming phone-in Incidents and Requests from Internal ...

DMI is looking for a Service Desk Quality Analyst to support a federal customer in the DC Metro area. · ...

The Helpdesk Analyst works as a member of the PDRI helpdesk under the technical direction of the Helpdesk Lead. · Responds to helpdesk tickets through use of the help desk platform (email based). · Works to resolve helpdesk tickets in support of PDRI customers and employees. · ...

The Help Desk Analyst provides Tier I/II IT support to customers while working with organizations to resolve technical and functional issues affecting IT systems. The job involves using various skills such as proficiency in PowerShell, experience with email and MECM, and troubles ...

The client is looking for a Tier-1/Tier-2 Service Desk Analyst to provide technical support to internal employees. · Work schedule is regular 40 hour week, Monday through Friday, with hours ranging from 7 am to 5 pm, · Must be proficient using ServiceNow · ...

Dice is seeking a Service Desk Analyst to support an existing IT Service Desk team. The analyst will provide mid-level support to a team that receives and resolves 15,000 tickets month. · ...

DMI is seeking a Service Desk Analyst – Tier 1 to provide first-level technical support to a federal client in Arlington, VA. · ...

We are hiring Service Desk Analysts to support internal employees. · The job requires 1-2 years of help desk experience and proficiency with Microsoft Windows operating systems. · This is a contract position based in Halethorpe, MD., with hybrid work arrangement (in-office and re ...

Tyto Athene is seeking a Service Desk Analyst I to support our customer in Springfield, VA. · Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. · Respond to email messages, web inquiries, and or ph ...

We currently have an opening for an entry-level IT Service Desk Analyst to join and support a small team of IT professionals. · ...

We are seeking a Service Desk Analyst to provide end-user support services at our law firm in Washington DC. · ...

The client is seeking a Service Desk Analyst to support an existing IT Service Desk team. · Provide mid-level support to a team that receives and resolves 15,000 tickets month. · ...

CACI está buscando un Analista de Soporte Técnico para apoyar a un equipo existente de Servicio Técnico. El analista proporcionará soporte midlevel a un equipo que recibe y resuelve 15.000 tickets mensuales, en apoyo a una comunidad de usuarios superior a los 12.000 dentro del De ...