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    Senior Product Owner - Dearborn, United States - Lincoln Search Consultants Inc

    Lincoln Search Consultants Inc
    Lincoln Search Consultants Inc Dearborn, United States

    6 days ago

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    Description

    SENIOR PRODUCT OWNER- T elephony / Cloud VoIP / Automotive Dealership Management Solutions

    (This position can be fully remote from home in USA)

    This job description outlines the responsibilities and qualifications for a Senior Product Owner position at a technology-based Dealer Management Solutions company.

    Key Responsibilities:

    1. Product Strategy and Roadmap Development:
      • Collaborate with the VP of Product to refine product vision and roadmaps.
      • Represent customer voices in product development initiatives.
      • Set clear priorities for development and engineering teams.
      • Communicate project priorities and timelines to partners.
      • Develop product business cases with measurable success metrics.
    2. Collaboration and Coordination:
      • Coordinate with internal teams for product development and implementation.
      • Align with engineering and IT departments for resource allocation.
      • Keep abreast of industry trends and competitive analysis.
    3. Quality Assurance:
      • Support quality management efforts to meet product specifications.
      • Work with internal teams for adequate testing and addressing product issues.
    4. Customer Success and Relationship Management:
      • Ensure effective customer communication regarding product development.
      • Develop strong relationships with development partners.
      • Develop product stories for customer awareness.
      • Foster internal and external stakeholder relationships.
    5. Leadership and Professional Development:
      • Maintain industry knowledge as a subject matter expert.
      • Collaborate for continuous improvement in company operations.
    Qualifications and Skills:
    • Educational Requirements:
      • Bachelor's degree in IT, Project Management, Business, or related field.
      • Master's degree in IT, Engineering, or Project Management is a plus.
    • Experience:
      • Minimum 8 years in product management.
      • At least 5 years in a SaaS, technology-driven platform, or agile software development environment. T elephony / Cloud VoIP
      • Automotive DMS industry experience is strongly preferred.
    • Skills:
      • Market and customer research for product strategy development.
      • Data-driven innovation skills.
      • Experience with or similar CRM.
      • Strategic thinking and interdepartmental collaboration skills.
      • Proficiency in Microsoft Office products.
      • Strong organizational, multitasking, and problem-solving abilities.
    The role demands a candidate who can think strategically, manage multiple projects, and maintain a customer-focused approach in a dynamic, fast-paced environment. The Senior Product Owner will play a pivotal role in driving the company's product development and ensuring alignment with organizational goals and customer needs.
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