Sr. Associate, Community Collaboration - Aliso Viejo, United States - AACN (American Association of Critical-Care Nurses)

Description

Sr. Associate, Community Collaboration

About the Organization: The American Association of Critical-Care Nurses (AACN) is the largest specialty nursing organization in the world, representing the interests of more than 550,000 nurses who are charged with caring for acutely and critically ill patients. AACN is dedicated to creating a healthcare system driven by the needs of patients and families where acute and critical care nurses make their optimal contribution. Visit us online at .

Application Instructions: Interested individuals should send their resume to with "Sr. Associate, Community Collaboration" in the subject line. The position can be performed remotely and/or hybrid on-site at the Aliso Viejo, CA national office. Some travel may be required.

Position Purpose: The Community Collaboration Senior Associate coordinates, within general guidelines, essential daily administrative, technical and analytical processes while serving as an integral team member and trusted partner of the Community Collaboration team. Community Collaboration supports AACN and AACN Certification Corporation Boards of Directors to ensure effective, integrated governance processes to facilitate the work of the boards. The work is completed in partnership with the Community Collaboration team, multiple staff leadership and boards of directors. This role also works closely with the Community Collaboration Manager and others in the organization to collaboratively create meaningful, human-centered experiences that engage the AACN community.

Main Accountabilities:

• Ensures the effective implementation and evaluation of key processes that support the Community Collaboration department and organizational goals and objectives.
• Assists on projects with defined outcomes and within agreed upon parameters.
• Evaluates department processes and systems, identifies opportunities for improvements, assembles key stakeholders, defines solutions and implements action plans to improve efficiency, effectiveness that enhance the customer experience.
• Additional duties as assigned.
• Provide vital support to the team on projects and initiatives that engage our community of nurses including Community Collaboration operations and board meeting planning
• Coordinates administrative functions for team members, boards of directors and other staff leadership including forms processing, managing calendars, board meeting planning and logistics, travel arrangements and processing expense reports.
• Provide logistics and operations administration for external meetings in support of the CEO, CCO, CIO and CFO's external collaboration, strategic council and senior team.
• Ensures effective coordination of specific accountabilities and key department initiatives.
• Ensures timely and effective response to requests for information from internal and external

customers via telephone, e-mail and mail.

• Maintains effective communications with internal and external customers and key stakeholders.
• Coordinates messaging for gifts and donations (e.g., board celebrations, board recognition, milestone markings).

Skills Required:

• Positive and team-oriented with excellent empathy and interpersonal skills.
• Ability to work effectively and collaboratively with others.
• Strong attention to detail and exceptional follow-through.
• Demonstrated commitment to the quality of the customer experience.
• Strong written, verbal, and interpersonal communication that inspire collaboration, and openness to new ideas.
• Ability to maintain strict confidentiality requirements.
• Demonstrated ability to research, analyze, prioritize, problem-solving and implement process improvements.
• Role model for AACN's Healthy Work Environment Standards
• Proficient in Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar, Docs, Sheets, Forms) and SmartSheet.

Education and/or Experience:

• Minimum 5 years of experience with responsibilities matching a majority of those for this position.
• Experience working on projects requiring interaction with multiple team members.
• Previous customer interaction experience required.
• Experience managing multiple priorities.
• Non-profit experience is desirable.

Physical Requirements:

The physical demands described here represent those that must be met by an individual to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates selected for the interview process are welcome to request accommodations through their designated recruiter/AACN contact.

• Position is eligible for remote or hybrid work.
• Travel may be required for the role.
• Prolonged periods sitting/standing at a desk and working on a computer.
• Ability to operate standard office equipment and keyboards.

Total Compensation:

The target pay range for this role is $ $35.56/hr (annual equivalent $55,474 - $69,342)**

** In addition to the salary range listed, we offer a wealth of benefits to make working at AACN even more rewarding. Benefits include generous paid time off, low-cost health plans for medical and mental health services, dental, and vision, company paid life and short-term disability insurance, a variety of other benefits, and retirement savings program with employer matching and additional company contribution. AACN is committed to a culture of inclusive excellence and offers various alternative and flexible work arrangements to support work/life balance for our team members. Note: Our standard workweek is 37.5 hours per week.

Conditions of Employment:

Any candidates selected for hire with AACN must be able to satisfactorily complete a background check clearance.

Under Federal Law, AACN may only employ individuals who are legally able to work in the United States as established by providing documentation specified in the Immigration and Control Act of 1986. Upon employment, individuals will be required to provide documentation to verify their identity and eligibility to work in the U.S. AACN participates in the E-verify program. We are unable to sponsor or take sponsorship of an employment Visa at this time.

Closing Statement:

AACN is an equal opportunity employer and prohibits discrimination against or harassment of any person employed by or seeking employment with AACN on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, national origin and ancestry, physical or mental disability, medical condition, genetic information, age (40 and above), military and veteran status, or any other status protected by federal, state or local law.