- Provide all necessary support to sales/customer, including the following: receive calls, faxes, mail, and email; identify and resolve customer problems and issues in a timely manner.
- Handle customer concerns/issues as needed ( dispute management, invoice reconciliation, etc.)
- Provide proof of delivery, and order status upon request.
- Process orders and change notices (also includes obtaining delivery special promises and special freight quotes) in related systems as required.
- Perform pricing/generate quotes.
- Verify composition or perform copy prep as needed for order processing purposes.
- Manage ND/AR, item maintenance in applicable systems.
- Coordinate all corrections and/or changes that occur during the work-in-process through written and/or verbal instructions.
- Data entry responsibilities, setting up new items and managing current inventories.
- Act as a communication link between external customer and all internal departments.
- Performs other related duties and participates in special projects as assigned.
- Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
- May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy.
- Must have advanced knowledge of technology including computers and software programs such as MS Office or MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully.
- Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
- Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs.
- Must be able to work weekends and holidays.
- High School Diploma or GED with 5+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job
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Customer Service Rep
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Singer Industrial Earth City, United StatesJob Description · Job DescriptionNuvo, a Singer Industrial Company, is searching for Customer Service Representative in Earth City, IL . Singer Industrial is one of America's largest Industrial Distributors with a North American footprint of approximately 100 locations with over ...
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R.R. Donnelley St. Charles, United States Full timeCompany Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business ...
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St. Charles County, MO Saint Charles, United StatesAPPLY NOW · PURPOSE: The purpose of this position is to assist taxpayers with routine questions, and process personal property assessments through performing data entry and filing. This position acts under the supervision of the Personal Property Administrator. · RESPONSIBILITIES ...
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Guest Services Rep Part
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ESA Management, LLC Bridgeton, United StatesRequirements · KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES · Ability to understand and communicate in English proficiently to interact with guests, associates and outside vendors. · Must be able to operate the property management system technology. Requires the ability to work thr ...
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C&J Rental (Thrifty) St Ann, United StatesJob Summary · Looking for full time employee, the position will include nights, weekends, and holidays. · Please apply in person at 4174 Cypress Rd., St. Ann, MO 63074 · Responsibilities: Provide world class customer service by managing the rentals and returns process, in comp ...
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RR Donnelley Saint Charles, United StatesJob Description · Job DescriptionCompany Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative ex ...
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SBM Management St. Louis, MO, United States· Position at SBM Management · SBM is currently looking to hire a Customer Service Representative (CSR) to join their team The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related d ...
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Patient Service Rep
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Mercy Ballwin, United StatesGreets and appropriately directs patients via phone calls or direct contact. Maintains waiting room. Performs general clerical duties as needed. Performs all duties and responsibilities in a manner consistent with our mission, values, and mercy service standards. Performs duties ...
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Customer Service Rep Sr
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Customer Service Rep Sr
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Client Service Rep
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PALM Health St Louis, United StatesWhy PALM Health? · PALM Health is an integrative medicine and wellness center offering a comprehensive range of medical, preventive care, mental health, fitness, nutrition, and spa services designed to improve our members overall well-being. This is where you come to discover ev ...
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Customer Service Rep
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Customer Service Rep 3 - St. Charles, United States - R.R. Donnelley
Description
Company Description
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Stern Ave - Labels
Job Description
Provide post-sales customer contact for inbound order fulfillment of print and print-related services and/or kitting. Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the customer.
Responsibilities:
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
