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Support patients through outreach calls, telehealth, and face-to-face visits to identify barriers and connect them to community resources and services.
Provide transitional care, including follow-up outreach to link patients from inpatient, emergency room, or residential treatment settings to other providers and services.
Be an advocate for comprehensive care and connect patients with necessary services.
Assist patients in navigating complex healthcare and social service systems by providing support services and linking them to relevant resources.
Retrieve clinical and non-clinical data to help patients achieve their goals using internal Electronic Health Record (EHR) systems and regional health information systems.
Develop strong relationships with patients from diverse backgrounds, families, and communities, and interact with them in a positive, supportive, and cooperative manner.
Stay up-to-date on Horizon Health Services Policy and Procedures, and adhere to confidentiality and privacy regulations.
A dynamic and supportive work environment.
Ongoing training and professional development opportunities.
A comprehensive benefits package, including 401(k), profit-sharing, paid time off, and holidays.
Student loan assistance program.
A commitment to advancing equity, racial justice, and equal opportunity for all.
Master's degree in health and human services preferred.
Bachelor's degree required.
One year of prior experience in a related field preferred.
Strong computer navigation skills and proficiency in Microsoft Office.
Experience working within EHR systems and willingness to learn new software applications preferred.
Familiarity with reporting and entry-level data analytics.
Targeted Case Manager - Buffalo - Horizon Health Services

Description
**Fulfilling Career in Mental Health and Addictions**
We are seeking a dedicated and compassionate Targeted Case Manager to join our team at Horizon Health Services.
Your Day-to-Day:
About Horizon:
We pride ourselves on creating a supportive team environment where everyone feels heard and valued. Our company culture emphasizes teamwork, diversity, equity, inclusion, and belonging.
What We Offer:
Requirements:
Location: Our clinic is located at 3020 Bailey Ave in Buffalo, NY, and frequent local travel is required.
Hours: Monday through Friday, day shifts, with some flexibility to work evenings as needed.
Compensation: $20.00 - $24.00 per hour, depending on experience and education.
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