Intake Operation Manager - Miami Springs, FL - Ferraro Law

    Ferraro Law
    Ferraro Law Miami Springs, FL

    4 days ago

    Full time
    Description

    Intake Operation Manager

    The Ferraro Law Firm seeks a highly organized and detail-oriented Intake Operations Manager to support the firm's continued growth and operational excellence.

    This position will work closely with firm leadership and department heads to ensure the intake process is efficient, compliant, and aligned with both legal and claims processing workflows while ensuring client satisfaction.

    • Determines operational strategies by evaluating departments' results and objectives.
    • Hands-on leader to manage leads, receive calls with the team, and guide our Intake Team to achieve client acquisition targets.

    Key Responsibilities:


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