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  • Customer Relations Representative - Cullman - JD Isbell - State Farm Agent

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    Description

    Role Description

    We are seeking a Customer Relations Representative to join our team at JD Isbell - State Farm Agent. This role offers exceptional opportunities for career growth and advancement.

    Key Responsibilities

    • Customer Inquiries and Issues
      • Manage customer inquiries in a timely and professional manner
      • Resolve issues promptly and efficiently
    • Client Records and Retention
      • Maintain accurate and up-to-date client records
      • Assist with customer retention strategies to ensure long-term relationships
    • Team Collaboration
      • Coordinate with other departments to ensure seamless customer service

    Requirements

    • Communication and Problem-Solving Skills
      • Demonstrate strong communication and problem-solving skills
    • Customer Service Experience
      • Prior experience in customer service is preferred but not required
    • Calm Under Pressure
      • Show ability to handle high-stress situations calmly and professionally

    Benefits

    • 401(k) plan with matching contributions
    • Opportunities for career advancement and professional growth
    • Paid time off to maintain work-life balance
    • Training and development programs to enhance skills

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Customer relations representative