Account Manager - Lehi, UT
5 hours ago
Job description
Role Description:
You love marketing. You're a proactive problem solver. You care.
You'd thrive in being the main point of contact for your assigned clients.
You'd manage existing accounts and utilize our team of experts to ensure the satisfaction and success of our clients.
You are dependable, pay strict attention to detail, and you don't wince at deadlines.
You work well in a team-oriented setting and coordinate persistently with other departments to effectively execute first-rate campaigns.
You are comfortable and confident when proposing new ideas to clients and you enjoy watching your clients grow.
You are extremely organized and have exceptional interpersonal and communication skills.
You have the ability to recognize issues before they arise, and proactively seek solutions.
You build excellent rapport with clients, you lead with listening and provide valuable insight through thoughtful collaboration.
You're not good at what you do. You're great. And you can prove it.
You enjoy working with nice people like yourself.
Key Responsibilities:
- Acting as the primary liaison between the agency and clients, ensuring seamless communication and alignment on objectives.
- Managing project timelines, budgets, and deliverables to keep campaigns on track and within scope.
- Overseeing campaign execution, ensuring creative, media, and strategy teams are aligned with client expectations.
- Identifying growth opportunities within client accounts and proactively presenting recommendations.
- Conducting regular check-ins with clients to ensure satisfaction, address concerns, and provide strategic guidance.
- Monitoring campaign performance, analyzing key metrics, and making data-driven recommendations for optimizations.
- Supporting senior account leadership in developing client presentations, reports, and proposals.
- Staying informed on industry trends and best practices to provide clients with innovative marketing solutions.
- Overseeing client invoicing
to ensure alignment with project budgets and contract terms. - Managing client expectations and troubleshooting challenges to ensure smooth campaign execution.
Key Performance Indicators (KPIs):
- Client Satisfaction & Retention
- Project Execution: projects completed on time and within budget
- Account Growth
- Campaign Performance – Improve marketing metrics such as engagement, conversions, and ROI through strategic adjustments.
Company Description
Chase&Co. is a performance marketing agency specializing in delivering creative content tailored to the right medium. We excel in designing data-driven strategies and compelling campaigns that effectively engage audiences. Our focus is on driving measurable results for our clients through innovative approaches and impactful marketing solutions. At Chase&Co., we are passionate about combining analytics with creativity to push the boundaries of marketing success.
Why Work at This Company?
It's a low-pressure, high-expectations environment. Meetings are never boring. We're the right size for all levels of experience. You will have a voice here with a strong influence on everything you touch.
- Hybrid work schedule
- A supportive, friendly family-oriented culture.
- We're all very nice and easy to work with. Seriously, ask anyone.
- You'll get experience working on local, regional, and national campaigns.
- Insurance: Health, Dental, & Life
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