Director, Quality Engineering - Burbank - Cast & Crew

Description

About Us
At Cast & Crew, we've empowered creativity and supported the global entertainment industry for decades. Together with our family of brands – Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry‑standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production's best ally every step of the way. #OneCastOneCrew

Position Overview

The Director of Quality Engineering is a strategic leadership role responsible for establishing and leading a Center of Excellence that drives quality across all products and engineering teams. This position will transform the organization's approach to quality by implementing shift‑left methodologies, establishing quality standards, and leveraging AI‑driven innovations to ensure excellence without compromising delivery timelines.

Quality Center of Excellence Leadership

• Establish and lead a Center of Excellence model that ensures consistent quality standards and practices across all products
• Define and implement quality standards upfront and hold teams accountable to meeting those standards
• Develop and execute a comprehensive quality improvement roadmap with measurable outcomes
• Ensure proper tooling and infrastructure are in place to enable individual contributors and managers to deliver high‑quality software

Shift‑Left Quality Philosophy

• Champion and implement shift‑left practices across the engineering organization, ensuring quality engineers are involved early in the Software Development Lifecycle (SDLC)
• Promote and support software engineering best practices including test‑driven development, software design patterns, and code quality standards
• Foster a quality‑first culture within each engineering team, making quality everyone's responsibility
• Ensure quality engineering practices enhance rather than impede on‑time delivery

Metrics, Insights & Accountability

• Provide comprehensive metrics and insights into all aspects of organizational quality, including current state assessments, trend analysis, and on‑track status reporting
• Establish dashboards and reporting mechanisms that provide visibility into quality metrics at all organizational levels
• Implement continuous feedback and improvement processes that encourage thoughtful leadership and ownership of quality across all levels

Testing Infrastructure & Environments

• Design and implement development and test environments optimized for effective testing
• Define and establish frameworks, platforms, and tools for end‑to‑end testing, performance and load testing, UI testing, and other quality assurance activities
• Ensure testing infrastructure scales with organizational growth and product complexity

AI‑Driven Quality Strategy

• Develop and execute a comprehensive roadmap for AI adoption in quality engineering practices
• Implement AI‑based test generation capabilities to improve test coverage and efficiency
• Adapt the SDLC and related processes to promote AI‑based adoption, including evolving how acceptance criteria are written and how test cases are created
• Stay ahead of emerging AI technologies and their applications to quality engineering

Qualifications

Experience

• 10+ years in quality engineering, software testing, or related disciplines
• 5+ years leading and scaling quality engineering teams
• Proven success establishing quality standards in fast‑paced technology environments
• Demonstrated experience driving shift‑left adoption and cultural change
• Track record of building Centers of Excellence or similar frameworks

Technical Expertise

• Deep knowledge of test automation frameworks and modern testing practices
• Strong understanding of TDD, design patterns, and engineering best practices
• Experience with end‑to‑end, performance, load, and UI testing
• Familiarity with AI/ML concepts and their application to quality engineering

Leadership & Strategy

• Ability to define and execute long‑term quality roadmaps
• Proven influence across engineering and cross‑functional teams
• Strong communication skills with technical and non‑technical stakeholders
• Experience establishing KPIs that drive meaningful quality outcomes
• Ability to balance quality rigor with business priorities and delivery goals

Attributes

• Passionate advocate for quality and engineering excellence
• Data‑driven, analytical, and outcome‑focused
• Collaborative leader with an innovative mindset

Preferred Qualifications

• Experience in organizations that have successfully scaled quality practices
• Background in AI/ML or experience implementing AI‑driven solutions
• Experience with cloud‑based testing environments and distributed systems testing
• Track record of building high‑performing quality engineering teams

Benefits

Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more Note: Cast & Crew benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job‑related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non‑discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents
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Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for this position is: $160, $210,000.00 per year.