- Support the client - Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
- Equipment and service - Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.
- High school diploma or GED required;
- Ability to build strong relationships with the customer and display excellent communication skills
- Ability to manage your workflow in a timely and consistent manager
- Ability to lift to 55 pounds
- Problem-solving skills and mechanical aptitude
- Computer skills
- Knowledgeable about all safety requirements
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Water Restoration Technician Trainee - Charlotte, United States - United Water Restoration Charlotte
Description
UNITED WATER RESTORATION is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Charlotte NC Are you willing to learn a career? Do you like working in the field? Meeting Customers? Sharing your knowledge? Do you have a valid drivers license? Do you want an energized work environment? Do you want to build a career? We will train and help you grow. We will pay $100 for those we choose to interview for your time. We want can-do, hardworking career minded people to join our team. If you think this might be the a career for you look us up on google. office and is responsible for providing on-site client installation, repairs, and maintenance of their equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities:
United Water Restoration is a organization dedicated to [helping people save their homes from water damage. Our employees enjoy a work culture that promotes [helping people, including customers, partners and each other..
United Water Restoration Group benefits include health insurance, life insurance, employee assistance program, dental insurance, 401K savings plan with company match, Retirement saving plan, paid time off, training in certifications for water fire mold safety classes and much more. .
