- Provide superior customer service support via phone and email utilizing various resources.
- Diagnose and resolve or escalate inquiries as appropriate
- Track, route, or redirect issues to correct resources
- Log all inquiries using Remedy software system
- Maintain proper knowledge base to best assist customers
- Other duties as assigned
- Provide research and response to telephone and/or email inquiries related to issues; resolve or escalate inquiries as appropriate
- Process manual and automated authorizations and vouchers associated with a variety of activities
- Administer department specific program(s)
- Perform mail desk functions
- Other duties as assigned
- Provide research and response to telephone and email inquiries related to payroll issues; resolve or escalate inquiries as appropriate
- Perform audits and reconciliations regarding employee leave and earnings balances
- Process requests for withholdings and exemptions
- Analyze pay records process related documents
- Other duties as assigned
- High School Diploma
- Two (2) years of education above high school from an accredited college or university in business, management, finance, or accounting field of study. Four (4) years of related work experience in lieu of two (2) years post highschool education acceptable.
- Four (4) year degree from an accredited college or university is strongly preferred.
- Ability to obtain a favorable rating upon completion of Client high-risk background investigation including credit.
- Proficiency with Word, Excel and at least one (1) email software application.
- Familiarity with accounting practices and data.
- One year of direct relevant work experience is preferred.
- Ability to follow oral and written directions to complete assigned tasks.
- Ability to perform problem-solving techniques and demonstrate analytical skills.
- Ability to perform multiple tasks and work well with others.
-
Accounting Clerk III
2 weeks ago
Dextera Corporation Indianapolis, United StatesJob Description · Job DescriptionWork Location: Indianapolis, IN (Hybrid work) POSITION SUMMARY · The Accounting Clerk III (AC III) supports the CBP Administration Systems, Accounts Payable (Travel and Commercial Accounts Sections) and Payroll Branches by providing customer servi ...
-
Operations Clerk III
1 week ago
20 Saia Motor Freight Line LLC Indianapolis, United States Full timeReady To Go Further? · Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one – from leadership and from your team. A ...
-
Constitute Services
2 weeks ago
State of Indiana Indianapolis, United StatesWork for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitme ...
-
Constituent Services
2 weeks ago
State of Indiana Indianapolis, United StatesWork for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitme ...
-
Sample Processing Technician
3 weeks ago
POLARIS Laboratories Indianapolis, United StatesJob Description · Job DescriptionPurpose · This position is responsible for quickly and accurately logging the information from each sample into the computer database. · Level I: Operation of equipment and software requiring specialized knowledge of testing process is required · ...
Accounting Clerk III - Indianapolis, United States - GAP Solutions, Inc
Description
Position Objective:
The Accounting Clerk III (AC III) supports the CBP Administration Systems, Accounts Payable (Travel Section), and Payroll Branches to provide customer service support and process financial documents.
General duties may include, but are not limited to:maintaining systems and records, account reconciliation, auditing, review and verification of invoices, analysis and resolution of account issues, and data entry.
This position is responsible for the selection and application of CBP established procedures and techniquesDuties and Responsibilities:
Administration Systems Branch (SAP Help Desk Section):
Accounts Payable Branch (Travel or Commercial Accounts Section):
Payroll Branch:
Basic Qualifications:
Minimum Qualifications:
GAP Solutions provides reasonable accommodations to qualified individuals with disabilities.
If you need an accommodation to apply for a job us at You will need to reference the requisition number of the position in which you are interested.
Your message will be routed to the appropriate recruiter who will assist you.Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.
Emails for any other reason or those that do not include a requisition number will not be returned.GAP Solutions is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.