Customer Support Specialist - Flowood, Mississippi, United States
2 days ago

Job description
The Position
The Customer Support Specialist is responsible for providing customer and sales support by managing the order entry, dispatch, and tracking of all Ergon lube bulk orders with the highest quality. This role serves as a liaison between customers and internal departments, addressing complaints, processing orders, resolving errors, and escalating issues when necessary.
Key Responsibilities
Basic Qualifications
Preferred Qualifications
This role requires commitment to continuous training, including corporate-level quality standards, job-specific requirements, and ongoing software education.
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