Sales Customer Service Representative - Naperville, IL - The LaSalle Network

    The LaSalle Network
    The LaSalle Network Naperville, IL

    1 day ago

    Description

    Customer Service Representative

    LaSalle Network is hiring a Customer Service Representative for a fast-growing organization looking to expand its customer support team. This onsite position is perfect for someone who thrives on helping others, enjoys problem-solving, and can think quickly in a high-volume environment. If you have strong communication skills and a knack for connecting with people, this could be the role for you

    Customer Service Representative Responsibilities:

    • Manage a high volume of inbound calls from existing customers with professionalism and empathy
    • Provide accurate information, resolve concerns, and ensure a positive customer experience
    • Identify opportunities to upsell or cross-sell additional products or services to meet customer needs
    • Update customer accounts and maintain accurate records in internal systems
    • Collaborate with team members to meet and exceed performance goals

    Customer Service Representative Requirements:

    • High school diploma or GED required
    • Excellent verbal and written communication skills
    • Strong problem-solving and interpersonal abilities
    • Comfortable working onsite, Monday through Friday
    • Basic computer proficiency and experience using CRM or customer service tools
    • Previous call center or customer service experience preferred but not required

    Details:

    • Work Model: Onsite
    • Compensation: $17.25/hr with potential for uncapped commission
    • Benefits: LaSalle Network contractors have the option to enroll in benefits including medical, dental and vision insurance

    If you're passionate about helping others and driven to achieve results, this is your opportunity to build your career in a dynamic, customer-centric environment. Apply now

    Thank you, Tamara Ledogar Project Manager LaSalle Network

    The LaSalle Network

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Sales and customer service representative